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118 118 Money: Personal loan reviews

4.88
Based on 4,564 reviews, last reviewed 25th Apr 2026
250300% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good neutral about customer service Good , easy to deal with , website a bit hard Reviewed on: 25th April 2026
Wendy Wardell's avatar
Wendy Wardell

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4564)

Really quick and easy process.

5
Really quick and easy process. Got payment within less than an hour and repayment plan was easy to understand Reviewed on: 15th April 2025

Definately apply to 118 118

5
Easy to apply and quick response and funds in my bank in less than an hour. Reviewed on: 15th April 2025

They help on time they are excellent

5
They help on time they are excellent Reviewed on: 15th April 2025

Fantastic service , very helpful

5
Fantastic service , very helpful Reviewed on: 15th April 2025

They helped when I needed it most and very understan...

5
They helped when I needed it most and very understanding of any situation Reviewed on: 15th April 2025

A very easy and transparent experience.

5
A very easy and transparent experience. I felt very well looked after from start to finish. Reviewed on: 15th April 2025

Quick and effective

5
Very quick decision process . Met my needs . Reviewed on: 15th April 2025

Process was quick and stress free

5
Process was quick and stress free Reviewed on: 15th April 2025

They very helpful, easy to apply and get the right t...

5
They very helpful, easy to apply and get the right things in right time. Reviewed on: 15th April 2025

Great service for both credit card and loan that I h...

5
Great service for both credit card and loan that I have Reviewed on: 15th April 2025

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