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118 118 Money: Personal loan reviews

4.88
Based on 4,556 reviews, last reviewed 24th Apr 2026
249600% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Very good lender It’s was very easy and fast to get the loan Reviewed on: 24th April 2026
Hermance R's avatar
Hermance R

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4556)

Efficient

5
Efficient process, received funds quickly Reviewed on: 15th April 2025

Very helpful no messing and funds were released stra...

5
Very helpful no messing and funds were released straight away very good Reviewed on: 15th April 2025

Very easy to arrange for a loan no

5
Very easy to arrange for a loan ,no awkward questions. Reviewed on: 15th April 2025

Trust. . I’ve been with 118 for over 2 years now.

5
I’ve been with 118 for over 2 years now. Whilst I haven’t had to ask any favours to miss payments I regularly get asked to let them know if I’m in any difficulty to call. Which is hugely reassuring. They have always been honest with me, and are in touch to check in at various times. I have utmost faith in them and wouldn’t hesitate to recommend their services. Reviewed on: 15th April 2025

118 118 are reliable and quick and easy to use.

5
118 118 are reliable and quick and easy to use. Very helpful. Reviewed on: 15th April 2025

Very straight forward process for loans and credit c...

5
Very straight forward process for loans and credit cards. Reviewed on: 15th April 2025

BEST LOAN PROVIDER IN THE UK

5
My experience was very straightforward. The money came through when I needed it the most.. Reviewed on: 15th April 2025

Excellent service so easy to apply from start to fin...

5
Excellent service so easy to apply from start to finish Reviewed on: 15th April 2025

Excellent loan provided, was easy to apply for

4
Excellent loan provided, was easy to apply for and paid quickly. App is easy to use to see loan details and make payments, only downside was the interest rate is high and I am looking to pay the loan off quicker or use another company with a lower rate. Reviewed on: 15th April 2025

Any issues I have when 118118 is contacted they are...

5
Any issues I have when 118118 is contacted they are always able to help me and sort out the issue 100% Reviewed on: 15th April 2025

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