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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4609 reviews)

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4.76

Based on 4,609 reviews, last reviewed 11th Jun 2026

254400% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Nice quick simple decision. Nice quick simple decision. Funds in my bank within a day. And the simple things every time you made a payment you got a thank you text Reviewed on: 11th June 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4609)

118 review

I found 118 to be very helpful and easy to access. The application and process was not at all complicated and didnt take long . Great service Reviewed on: 15th April 2025

118 118 money was quick and prompt with delivery of...

118 118 money was quick and prompt with delivery of their service. There were no issues with applying for a loan. Would definitely use them again. Their website is also very manageable and straightforward to use. There were no buffering signs or kicking you out so you had to start the process over again. Reviewed on: 15th April 2025

Fast, Simple, and a Total Lifesaver!

Absolutely brilliant service! 118118 Money came through for me when I needed it most. The process was quick, clear, and stress-free—from application to approval, everything was seamless. The customer service was top-notch too, always helpful and friendly. I felt valued and supported the entire time. Thanks to 118118 Money, I was able to sort things out without the hassle. Highly recommended to anyone needing a reliable helping hand. Five stars all the way! Reviewed on: 15th April 2025

Good and friendly always there to help

Good and friendly always there to help Reviewed on: 15th April 2025

Easy to apply for a loan and very straight forward.

Easy to apply for a loan and very straight forward. Have been using 118 for a number of years now and have always had a great experience. Reviewed on: 15th April 2025

It was a fantastic first class service and does just...

It was a fantastic first class service and does just what it says on the tin I was shocked in the speed I received the money very happy customer. Reviewed on: 15th April 2025

It was a complete joy from start to finish .

It was a complete joy from start to finish ..a very professional company with well informed staff to help and guide you as easy as possible to the best choices available Reviewed on: 15th April 2025

Easy and sufficient, I can’t fault them

This is my second time having a 118 loan, both times were very easy to apply and quick approval. Payment plans are easy to meet and it’s great having the extra reminders from them days before the money so due to go out. It’s brilliant to have the app to keep track of my payment plan. Reviewed on: 15th April 2025

Quick, simple.

Quick, simple. I have a card and loan from them. Both are easy to use, apply for and my loan arrived quickly. 118's app is well layed out, reliable and good looking. It keeps me up to date with spending and balances and I can access all of my products from the same location. It also keeps me informed of offers and promotions that they are running. Reviewed on: 15th April 2025

Very straightforward and fast service.

Very straightforward and fast service. Reviewed on: 15th April 2025

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