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118 118 Money: Personal loan reviews

4.76
Based on 4,609 reviews, last reviewed 11th Jun 2026
254400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Nice quick simple decision. Nice quick simple decision. Funds in my bank within a day. And the simple things every time you made a payment you got a thank you text Reviewed on: 11th June 2026
David's avatar
David

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (4609)

Good choice

5
Good choice really good communication and easy app to use!! Really happy with 118 118 Money!! Reviewed on: 15th April 2025

Quick and simple to use.

5
Quick and simple to use. I have never had a problem, and the app is easy to use. Reviewed on: 15th April 2025

Highly recommended

5
Customer service was really quick and easy to connect! 5 stars for 118 118 Reviewed on: 15th April 2025

Happy client

5
Excellent service, quick and easy to use. Application was very straightforward. I would thoroughly recommend it. Reviewed on: 15th April 2025

Great efficient service with excellent communication.

5
Great efficient service with excellent communication. Reviewed on: 15th April 2025

Had been best with customer service and feedback.

5
Had been best with customer service and feedback. Reviewed on: 15th April 2025

Very quick service and no difficult questions.

5
Very quick service and no difficult questions. Reviewed on: 15th April 2025

Trusted Lender That Truly Cares

5
I’ve had a genuinely positive experience with 118 118 Money. When I first took out a loan with them, the process was straightforward and transparent. I made sure to repay my instalments on time, and to my pleasant surprise, they recognized my consistency by reducing my interest rate and offering me an additional loan on even better terms. At a time when I needed financial support the most, they were there to help without any unnecessary complications. Their approach is customer-friendly, fair, and really built on trust. I truly cherish being their customer and look forward to maintaining a long-lasting relationship with them. Thank you, 118 118 Money, for being reliable and supportive — you’ve made a real difference in my financial journey. Reviewed on: 15th April 2025

Very easy to fill in everything.

5
Very easy to fill in everything. Helpful Reviewed on: 15th April 2025

Great service

5
Very quick response and very easy to apply. Money was in my account within the hour. Customer service is great with low monthly repayments. Would recommend anyone looking for an affordable loan to use 118. Reviewed on: 15th April 2025

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