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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4609 reviews)

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4.76

Based on 4,609 reviews, last reviewed 11th Jun 2026

254400% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Nice quick simple decision. Nice quick simple decision. Funds in my bank within a day. And the simple things every time you made a payment you got a thank you text Reviewed on: 11th June 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4609)

Absolutely the best loan app.

Absolutely the best loan app. Customer bear choice ever. Reviewed on: 15th April 2025

Great service, easy to deal with and helpful.

Great service, easy to deal with and helpful. Don't force any more offers than you can afford and helpful if for any reason your late on repayments. Would highly recommend Reviewed on: 15th April 2025

Help line could be better

Generally quite good but if you have an issue it's not easy to soeak to someone it seems that the automated service doesn't really get the meaning of what you are trying to tell it and refers back to pred determined answers that aren't always helpful . Reviewed on: 15th April 2025

Quick response and good service

Quick response and good service. Always can count on assistance if need. Reviewed on: 15th April 2025

The best

Really easy to apply and get accepted no hassle and you get money straight away Reviewed on: 15th April 2025

Great work

Seemsless service. No fuss approach Reviewed on: 15th April 2025

118 have been great at communicating and explaining...

118 have been great at communicating and explaining everything to make me feel comfortable and safe when it comes to money. Reviewed on: 15th April 2025

Simple fair quick loans

Give me a moan when others won't. Lovely and simple very pleased will use again Reviewed on: 15th April 2025

quick and easy helped me through a time i was off wo...

quick and easy helped me through a time i was off work after having a operation on my wrist Reviewed on: 15th April 2025

I applied for a loan at Christmas and got accepted s...

I applied for a loan at Christmas and got accepted straightaway .Kept me very well informed about my journey with you Reviewed on: 15th April 2025

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