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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4609 reviews)

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4.76

Based on 4,609 reviews, last reviewed 11th Jun 2026

254400% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Nice quick simple decision. Nice quick simple decision. Funds in my bank within a day. And the simple things every time you made a payment you got a thank you text Reviewed on: 11th June 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4609)

Amazing service

Amazing service fantastic customer service would definitely recommend Reviewed on: 15th April 2025

Quick application process

It was very easy to apply for the loan online, the funds were instant into my account with no problems. Reviewed on: 15th April 2025

Fantastic service highly recommend

Fantastic service highly recommend Reviewed on: 15th April 2025

Service with smile

Fast and efficient service easy to use and no issues at all Reviewed on: 15th April 2025

Quick, efficient customer service, very satisfied.

Quick, efficient customer service, very satisfied. Lovely staff aswell. Always so helpful and polite. Reviewed on: 15th April 2025

So easy to deal with

Was so easy to deal with and had money within a couple of days Reviewed on: 15th April 2025

Excellent customer service and support

It easy and quick in accessing my loan and I can’t wait to recommend them to anyone. Great customer service, excellent communication and quick feedback Reviewed on: 15th April 2025

Good overall, easy process and app is decent

Good overall, easy process and app is decent Reviewed on: 15th April 2025

Quick easy process really helpful the app is great t...

Quick easy process really helpful the app is great to help you mange your payments and they are very helpful Reviewed on: 15th April 2025

Applied was expected within minutes and the cash ava...

Applied was expected within minutes and the cash available not long after Reviewed on: 15th April 2025

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