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118 118 Money: Personal loan reviews

4.76
Based on 4,609 reviews, last reviewed 11th Jun 2026
254400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Nice quick simple decision. Nice quick simple decision. Funds in my bank within a day. And the simple things every time you made a payment you got a thank you text Reviewed on: 11th June 2026
David's avatar
David

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (4609)

Interest rates a bit high but fair

5
Interest rates a bit high but fair Reviewed on: 15th April 2025

It is very easy to go through steps, they explain ev...

5
It is very easy to go through steps, they explain everything very well and are also considerate of your circumstances change Reviewed on: 15th April 2025

118 Money has the best customer service and understo...

5
118 Money has the best customer service and understood my situation and unlike other lenders came up with a fair loan that would help me in my situation Reviewed on: 15th April 2025

Fantastic service helped me massively when I was in...

5
Fantastic service helped me massively when I was in debt Reviewed on: 15th April 2025

Very quick and easy.

5
Very quick and easy. Well explained. Reviewed on: 15th April 2025

Great quick service, I had money in my account in le...

5
Great quick service, I had money in my account in less then 30 min since started my application Reviewed on: 15th April 2025

My loan was quick and easy to get.

5
My loan was quick and easy to get. Reviewed on: 15th April 2025

Swift and easy application process

5
Swift and easy application process, I spoke with them following application and they were friendly and knowledgable Reviewed on: 15th April 2025

I asked for a settlement fee for my loan, I pay the...

1
I asked for a settlement fee for my loan, I pay the ammount asked for, but they said they had to pay me £10 back first which would take between 2 and 24 hours to receive that was 7 days ago and have contacted them 3 times now and got different stories each time also the app is showing i still owe £7.99 which wont go to zero until I get the £10 back, its now looking like they are going to say i have missed a payment even though ive paid the money they asked for!!!! Reviewed on: 14th April 2025

Easy quick and great service, friendly and helpful

5
Easy quick and great service, friendly and helpful Reviewed on: 20th February 2025

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