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118 118 Money: Personal loan reviews

4.88
Based on 4,599 reviews, last reviewed 8th May 2026
253400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

O dinheiro veio na hora certa e me ajudou muito. O dinheiro veio na hora certa e me ajudou muito. Reviewed on: 8th May 2026
Marlen L's avatar
Marlen L

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4599)

Very smooth experience.

5
Very smooth experience. Never had any issues. Very helpful team Reviewed on: 20th April 2026

I've used 118 twice now for loans amd found them ver...

5
I've used 118 twice now for loans amd found them very helpful fast and efficient... customer service is always helpful and understanding if any issues Reviewed on: 20th April 2026

Great service and easy process

5
The service and experience with the application was so fast and easy to understand Reviewed on: 20th April 2026

I had an excellent experience with this loan company...

5
I had an excellent experience with this loan company from start to finish. The application process was straightforward and easy to understand, and I really appreciated how transparent they were about terms, rates, and repayment options. There were no hidden surprises, which gave me a lot of confidence moving forward. The customer service team was especially impressive—friendly, responsive, and genuinely helpful whenever I had questions. They took the time to explain everything clearly and made sure I felt comfortable with my decision. What stood out most was how quickly everything was handled. Approval was fast, and the funds were made available sooner than I expected, which made a big difference for my situation. Overall, I would highly recommend this company to anyone looking for a reliable and professional lending experience. They made what can often be a stressful process feel smooth and manageable. Reviewed on: 20th April 2026

Very straight forward.

5
Very straight forward. Instant decision very happy with the service provided Reviewed on: 20th April 2026

Very positive experience

5
Very quick easy online application with funds deposited within a couple of hours. Would use again. Initially tried another company who after 5 days still had not sorted out a loan after agreeing it. Went with 118 118 instead and had a far superior service and interest rate. Reviewed on: 20th April 2026

Nice fast and realistic, I'm desperate to fix my hom...

5
Nice fast and realistic, I'm desperate to fix my home and I find this service very faster than other, very good costumer service Reviewed on: 20th April 2026

Good loan provider

4
Easy application,good communication,good app,only downside Apr needs to be lower. Reviewed on: 20th April 2026

Exceptionally proud of 118118

5
118118 process. My Loan Application so quickly and before I knew it, the loan was in the bank. I also have a credit card with them. I am exceptionally proud of their service. Reviewed on: 20th April 2026

always helpful and explained things to me clearly wo...

5
always helpful and explained things to me clearly would not hesitate to recommend them to my friends and family Reviewed on: 20th April 2026

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