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118 118 Money: Personal loan reviews

4.88
Based on 4,599 reviews, last reviewed 8th May 2026
253400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

O dinheiro veio na hora certa e me ajudou muito. O dinheiro veio na hora certa e me ajudou muito. Reviewed on: 8th May 2026
Marlen L's avatar
Marlen L

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4599)

Great customer service.

5
Great customer service. And good value. Over all would say it's a great place for a loan. Reviewed on: 20th April 2026

Web site and app easy to use and when you call them...

5
Web site and app easy to use and when you call them they are really friendly Reviewed on: 20th April 2026

Great app easy to use

5
Great app easy to use and effective Reviewed on: 20th April 2026

They give me good deals and helped me deal with stre...

5
They give me good deals and helped me deal with stressful moment Reviewed on: 20th April 2026

I was in a desperate situation when I got to know 11...

5
I was in a desperate situation when I got to know 118 118, I signed up with them and got what I wanted want. 118 118 are Fast and reliable. Reviewed on: 20th April 2026

Fast efficient and very helpful friendly and easy to...

5
Fast efficient and very helpful friendly and easy to apply Reviewed on: 20th April 2026

Great service at all times.

5
Great service at all times. I have never been more impressed with a financial service like this. Reviewed on: 20th April 2026

One of the best financial apps on my phone

5
i often reccomend 118 money to family and friends with it being easy to access via their app. their communications are often spot on, as soon as there’s an issue they’re easy to reach and they’ll often reach you first to resolve it. their customer service team are more than helpful. Reviewed on: 20th April 2026

Great service always helps when you need it

5
Great service always helps when you need it Reviewed on: 20th April 2026

Made getting a loan easy, and also customer service...

4
Made getting a loan easy, and also customer service very helpful, fofor example I needed to change a payment date and it wasn't a long drawn out affair like most companies Reviewed on: 20th April 2026

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