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Chorley Building Society: Savings reviews

4.82
Based on 1,679 reviews, last reviewed 19th Sep 2026
40% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service I spoke to Kerri and she was really helpful! She talked me through how to register for the online banking service so that it was really clear and easy... Read more Reviewed on: 19th September 2026
Juliette C's avatar
Juliette C

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026
R P's avatar
R P

About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Savings reviews (1679)

Review of the Chorley Building Society, Savings:

This lovely lady helped me yesterday go though and h...

5
This lovely lady helped me yesterday go though and helped me out to close my ISA Reviewed on: 22nd October 2024

Savings review

4
Hannah confirmed by telephone that account opened and information pack and passbook recieved. Do you have any prepaid envelopes or stationary (for transaction) please? Reviewed on: 6th September 2019

Savings review

5
Good customer service but I miss the Accrington branch. Reviewed on: 5th September 2019

Savings review

5
Easy to use website. Very helpful staff on the phone. (On initial telephone call). Very helpful staff to open my account on the counter at Chorley branch - whole process effectively carried out. Reviewed on: 4th September 2019

Savings review

5
Prompt telephone answering and helpful staff. Reviewed on: 3rd September 2019

Savings review

5
Recent customer - too early to say. Reviewed on: 2nd September 2019

Good choice of products

4
Good choice of products - competitive rates - efficient service Withdrawal of maturity funds by faster payment would be a welcome addition. Reviewed on: 31st August 2019

Savings review

5
Very efficient and pleasant on the phone Reviewed on: 31st August 2019

Savings review

5
Office is smart with seats which is considerate Reviewed on: 30th August 2019

Savings review

5
Well informed, professional, friendly staff. Ability to phone directly to a branch (how it should be everywhere). Lovely to have seating and low counters. Would like passbook covers. Passbooks are another plus. Reviewed on: 29th August 2019

Savings review

5
We went to Leyland branch. We have known CBS for many years and have never any bad reports about them. We were made to feel welcome and the young lady treated us very efficiently and with a smile! Reviewed on: 28th August 2019

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