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Chorley Building Society: Savings reviews

4.82
Based on 1,679 reviews, last reviewed 19th Sep 2026
40% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service I spoke to Kerri and she was really helpful! She talked me through how to register for the online banking service so that it was really clear and easy... Read more Reviewed on: 19th September 2026
Juliette C's avatar
Juliette C

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026
R P's avatar
R P

About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Savings reviews (1679)

27 years and counting

5
ive had a savings account with chorley building society for 27 years and have never had a bad experience friendly staff east transactions good advice Reviewed on: 5th March 2025

The staff in the Leyland branch

5
The staff in the Leyland branch are helpful, friendly and dealt with my ISA transfer requests professionally and efficiently Reviewed on: 5th March 2025

Recommendation

5
Always a good welcome in branch plus great investment advice. Reviewed on: 5th March 2025

Exceptional service guaranteed

5
Super friendly, exceptionally efficient and great value placed on the customer experience from savings rates through to communications and service. Reviewed on: 5th March 2025

On Shore employee saved the day

5
I moved house and lost my details, but a phone call to a friendly on shore employee got it sorted with some forms in the post. Reviewed on: 5th March 2025

Overall excellence!

5
An excellent range of products to suit all combined with first class customer service levels are the consistent hallmarks of “The Chorley”. Reviewed on: 5th March 2025

Easy to use sight with clear letters when there are...

5
Easy to use sight with clear letters when there are changes Reviewed on: 5th March 2025

All round money manager

5
We had our mortgage with Chorley Building Society from beginning to end, I also have an ISA. Extremely easy to deal with and feels like your dealt with on a personal level rather than a conveyor belt. Reviewed on: 5th March 2025

great Customer Sevice.

5
It's great to go into the Leyland branch and see the girls at the counter. All of them are friendly, knowledgeable and extremely helpful. This doesn't happen in the other High Street banks. Reviewed on: 5th March 2025

Simple quality

5
Provide a customer focused experience and make things as simple as possible Reviewed on: 5th March 2025

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