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Chorley Building Society: Savings reviews

Name: Savings
Rating: 4.82 (1673 reviews)

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4.82

Based on 1,673 reviews, last reviewed 20th Jul 2026

94% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Helpful and pleasant staff The staff at the Leyland office are always pleasant and helpful, It is good to be able to speak to someone who is ready to advise on the various savin... Read more Reviewed on: 20th July 2026

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026

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About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Savings reviews (1673)

The staff are always friendly and knowledgeable.

The staff are always friendly and knowledgeable. I have had a savings account with them for over 25 years and I've never had an issue with them. When I was looking for mortgage advice they sat me down and took me through everything I needed to think about and how to rejig my finances, even while knowing that their plans at the time would not have been suitable and that they were essentially just prepping me to get a mortgage with a competitor. Reviewed on: 6th March 2025

Very impressed!

When I went in to Chorley Building society I was very impressed by the level of customer service. The staff were so helpful and were happy to answer any questions I had regarding my account. I would definitely recommend them to family and friends. Reviewed on: 6th March 2025

Account was easy to open and I was fully informed at...

Account was easy to open and I was fully informed at each step. Also when had to contact BS the service was excellent from a member of savings team. Reviewed on: 6th March 2025

Accessible and professional.

The branch is easy to access with good disabled provision. The staff are friendly and helpful and provide timely advice on current savings accounts Reviewed on: 6th March 2025

27 years and counting

ive had a savings account with chorley building society for 27 years and have never had a bad experience friendly staff east transactions good advice Reviewed on: 5th March 2025

The staff in the Leyland branch

The staff in the Leyland branch are helpful, friendly and dealt with my ISA transfer requests professionally and efficiently Reviewed on: 5th March 2025

Recommendation

Always a good welcome in branch plus great investment advice. Reviewed on: 5th March 2025

Exceptional service guaranteed

Super friendly, exceptionally efficient and great value placed on the customer experience from savings rates through to communications and service. Reviewed on: 5th March 2025

On Shore employee saved the day

I moved house and lost my details, but a phone call to a friendly on shore employee got it sorted with some forms in the post. Reviewed on: 5th March 2025

Overall excellence!

An excellent range of products to suit all combined with first class customer service levels are the consistent hallmarks of “The Chorley”. Reviewed on: 5th March 2025

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