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Chorley Building Society: Savings reviews

Name: Savings
Rating: 4.82 (1679 reviews)

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4.82

Based on 1,679 reviews, last reviewed 19th Sep 2026

40% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Excellent customer service I spoke to Kerri and she was really helpful! She talked me through how to register for the online banking service so that it was really clear and easy... Read more Reviewed on: 19th September 2026

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026

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About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Savings reviews (1679)

Excellence

A great building society with good interest rates and excellent customer service Reviewed on: 5th March 2025

Chorley & Leyland BS for good advice

At both Leyland Office and Key House staff always helpful. Never been disappointed. Reviewed on: 5th March 2025

Very smooth, no issues.

Very smooth, no issues. Interest rates are good customer service is friendly and can be operated via the internet as well as by branch. Reviewed on: 5th March 2025

Sound business strategy and Principle's

Sound business strategy provides me with a good sense of security and certainty that my savings are well protected and returning a fair rate of interest. Although some higher rates of interest may be available the principles and community support resonate with me and are more important than monetary gain Reviewed on: 5th March 2025

A very positive experience.

It has been a very positive experience. My family have used the Chorley (previously Chorley and District) Building society for many years and had a great service. I invested some inheritance money a few years ago & found it to be very straightforward. The online service is excellent & easy to access which is useful to keep a check on my investments. Reviewed on: 5th March 2025

Local branches, super friendly and knowledgeable sta...

Local branches, super friendly and knowledgeable staff who are always patient and helpful. Reviewed on: 5th March 2025

Good email presence.

Having been housebound after an accident in late January '24 I haven't been to a branch for over a year but they have kept me informed by email. Reviewed on: 5th March 2025

Even with an international move, the staff have been...

Even with an international move, the staff have been most accommodating and has always returned my calls. Reviewed on: 5th March 2025

Good service when needed.

Good service when needed. Cannot complain at all. Reviewed on: 5th March 2025

No local, but great service.

I do not have a branch local to myself, so all communications are by the phone or email. Very helpful. Highly recommend. All questions answered knowledgibly and without judgement. Very professional, helpful and courteous. Reviewed on: 5th March 2025

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