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Chorley Building Society: Savings reviews

View other Chorley Building Society products
4.82
Based on 1,679 reviews, last reviewed 19th Sep 2026
40% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service I spoke to Kerri and she was really helpful! She talked me through how to register for the online banking service so that it was really clear and easy... Read more Reviewed on: 19th September 2026
Juliette C's avatar
Juliette C

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026
R P's avatar
R P
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About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Savings reviews (1679)

Chorley Building Society Branch Review

5
Simple and straightforward to invest. Reviewed on: 6th November 2023
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Verified Member

Chorley Building Society Branch Review

5
Better interest rates needed and maturities repaid by faster payment, not BACS. Reviewed on: 6th November 2023
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Verified Member

Chorley Building Society Branch Review

5
The staff are very pleasant and helpful. Reviewed on: 6th November 2023
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Verified Member

Chorley Building Society Branch Review

5
My experience so far has been very good. Easy to use website, very clear forms (easy language), and very fast service. Reviewed on: 1st November 2023
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Verified Member

Help with getting online

4
I had problems getting online with Chorley, I had forgotten the password I had nominated when I opened the account. This was exacerbated by some IT problems the Chorley were having. Their staff were really helpful and friendly and got it sorted for me in a day or two. Really refreshing to have good customer service and a friendly voice. Reviewed on: 1st November 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Excellent Customer Service

5
I had to call the building Society as there were problems with a new savings account. What makes things difficult is that I have a nuerological condition that can sometimes get in the way of everyday task. The call was handled by Amanda, who took me step by step through what I needed to do. Amanda was very patient and waited for me to complete each step of the process which probably took longer than someone without the issues I have. I am grateful for her patience. Many Thanks M Reviewed on: 31st October 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

My experience

5
Had problems getting onto my online banking but Tracy & Julie were excellent help keeping me updated Reviewed on: 30th October 2023
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Chorley Member Feedback

Chorley Building Society Branch Review

5
The staff are very pleasant and helpful in the Leyland branch - great service. Reviewed on: 27th October 2023
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Verified Member

Chorley Building Society Branch Review

5
Enjoy the friendliness of the assistance offered and I was called back the same day. Reviewed on: 27th October 2023
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Verified Member

Chorley Building Society Branch Review

5
Loved that I could walk into branch and talk to someone about setting up my savings accounts. All sorted easily and in a friendly way. No online faffing about or codes to enter. Great! ID checks were swift and simple, good product information. Also love the passbooks!. Reviewed on: 26th October 2023
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Verified Member

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