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Chorley Building Society: Savings reviews

View other Chorley Building Society products
4.82
Based on 1,670 reviews, last reviewed 10th Jun 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extra special service I rang and spoke to Cath about a transfer I needed to make. I was a bit annoyed I've got to take money out and Cath recommended a new on-line produc... Read more Reviewed on: 10th June 2026
Gareth D's avatar
Gareth D

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026
R P's avatar
R P
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About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Savings reviews (1670)

Chorley Building Society Branch Review

5
Loved that I could walk into branch and talk to someone about setting up my savings accounts. All sorted easily and in a friendly way. No online faffing about or codes to enter. Great! ID checks were swift and simple, good product information. Also love the passbooks!. Reviewed on: 26th October 2023
Verified Member's avatar
Verified Member

Accessing account online

4
Tracey has been extreamily helpful , above and beyond ! Chorley bs needs to improve online systems ! This would make Traceys job and that of her colleagues much better and more rewarding . Once again thankyou Tracey Reviewed on: 26th October 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Not great

2
Opened an ISA account, then had all sorts of issues logging in. Thought it might be to do with cookies, there was no option to reject and the 'read more' took me to a google search page! This appears to have been fixed now but not very reassuring at the time. Went elsewhere on a lower interest rate. Shame Reviewed on: 25th October 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Superb Customer service by your staff

5
Had to make a repeat phone call this morning 25/10/2023 to try and gain access to my new product which I could not access. A previous member of staff in my first call the day before told me that your 'IT' department were experiencing issues with the acceptance of the OTAC code? and that she would call me back with a resolution which did not happen hence my repeat call today to the lovely Georgina. What can I say other than thank you! Georgina you are a real star and credit to the company you work for. From the moment you took my call this morning, you listened, you reassured me and you resolved the issue efficiently without fuss and with the upmost professionalism. Offering to remain on the call with me whilst guiding me through re-registration was both extremely helpful and demonstrates your desire to provide the upmost and best customer care you clearly consider necessary. Confirming everything with follow up messages reinforced the reassurance you clearly achieved during the call with me. Chorley Building Society need to roll out the red carpet, bring out the trumpeter’s and sound the fanfare, because you are a star. Thank you. Kindest regards Steve Reviewed on: 25th October 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Chorley Building Society Branch Review

5
Very friendly and professional. Always feels that I have had the best advice for me. Reviewed on: 24th October 2023
Verified Member's avatar
Verified Member

Excellent staff and service

5
Your staff member was very helpful and knowelagable Reviewed on: 24th October 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Chorley Building Society Branch Review

5
Very friendly people to deal with and really helpful. Reviewed on: 23rd October 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

4
I like that you have branches, you can deal on the telephone and speak to a human, and that you do not have to use the internet. Reviewed on: 20th October 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Like the availability and pleasantness of the staff. Reviewed on: 20th October 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Feel like a local bank/building society. Friendly staff and I prefer to savings with a smaller society, rather than a national bank. Reviewed on: 20th October 2023
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Verified Member

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