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Chorley Building Society: Savings reviews

View other Chorley Building Society products
4.82
Based on 1,670 reviews, last reviewed 10th Jun 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extra special service I rang and spoke to Cath about a transfer I needed to make. I was a bit annoyed I've got to take money out and Cath recommended a new on-line produc... Read more Reviewed on: 10th June 2026
Gareth D's avatar
Gareth D

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026
R P's avatar
R P
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About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Savings reviews (1670)

Chorley Building Society Branch Review

5
I like the friendliness of the staff and they have always been very helpful to me when I come to the Building Society. I have been with you for 23 years, and I have always been satisfied. Reviewed on: 1st June 2023
Verified Member's avatar
Verified Member

Absolutely hopeless.

1
I opened a new account online but in the process could not get the programme let me enter anything into one of the mandatory boxes. It took a phone call and call back to get this resolved. Then when the account was set up I could not get into it online. I received a message saying my account was suspended. Another phone call and several hours to get a call back. The customer ep said my account had indeed been suspended and rectified that. However, when I tried again I found that my account was still suspended. I give up. Reviewed on: 30th May 2023
Ron Atkinson's avatar
Ron Atkinson

Antiquated Building Society not in this century (or the last)

1
When is online not online? When it's Chorley Building Society. Very user unfriendly, slow, unhelpful online platform. The online platform they use is one that is used by most Building Societies but is hopeless and Chorley's use of it is dreadful. Despite having an online account they sent me a passbook. Give them a wide berth. Reviewed on: 19th May 2023
Malcolm Chester's avatar
Malcolm Chester

Chorley Building Society Branch Review

3
You could inform me of best account for my savings as they are introduced. Reviewed on: 11th May 2023
Verified Member's avatar
Verified Member

interest and service

3
It was easy to open the saving account on line. However, interest was slow to change when the base rate was increased. When needed to close account, can't do with transfer of balance to nominated account must wait for a cheque. Not at all convenient and it's not great if you need money quickly. You can transfer out to nominate account electronically but must leave at least £500 in the account then close it and wait for a cheque. These days, one still have to do this is not exactly great. Reviewed on: 10th May 2023
Anonymous's avatar
Anonymous

Chorley Building Society Branch Review

5
Prompt service, efficient, friendly sounding staff when telephoning, who indicated better deals when appropriate. Reviewed on: 2nd May 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
After a BoE base rate increase you could pass on the revised rates far more quickly. Reviewed on: 2nd May 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

3
This was my first visit - so N/A. Reviewed on: 2nd May 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Excellent and fast service on phone with Julie and mail with Lucy followed by another quick call and receipt of my new account passbook and information on the very next day. Wonderful friendly people. I may be in Leicestershire and only servicable by phone, but you all made me feel like I am sitting next to you. Reviewed on: 2nd May 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Like that they are local, friendly, convenient and personal, also its longevity. Reviewed on: 24th April 2023
Verified Member's avatar
Verified Member

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