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Chorley Building Society: Savings reviews

View other Chorley Building Society products
4.82
Based on 1,679 reviews, last reviewed 19th Sep 2026
40% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service I spoke to Kerri and she was really helpful! She talked me through how to register for the online banking service so that it was really clear and easy... Read more Reviewed on: 19th September 2026
Juliette C's avatar
Juliette C

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026
R P's avatar
R P
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About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Savings reviews (1679)

Review of the Chorley Building Society, Savings:

This lovely lady helped me yesterday go though and h...

5
This lovely lady helped me yesterday go though and helped me out to close my ISA Reviewed on: 22nd October 2024
Samantha Conley 's avatar
Samantha Conley

Chorley Building Society Branch Review

5
Good experience - very helpful. No complaints. Reviewed on: 23rd June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
I like the fact it is a Building Society. As a new member I have found your staff very helfpul. Reviewed on: 23rd June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Friendly, helpful staff - been with Chorley Building Society for 50 years plus so that must stand for something. Reviewed on: 23rd June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Local, friendly, efficient, transparent. Keep savings interest rates as high as possible please. Reviewed on: 23rd June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Unfortunately, Royal Mail took 10 days to deliver my passbook which I not was dispatched first class. I realise that this is outside of your control, but disappointing. I like the fact that I can ring and speak to a live human very quickly! Well done! Reviewed on: 21st June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
The staff are always very helpful and have a smile for you. Key House is very local to me with plenty of parking which is a bonus, however on my last visit to the branch I was sat conducting business and a couple of other customers were stood right behind me which left me slightly uncomfortable. May I suggest a polite 'please wait here' notice a few metres back from the counter so customeers do not feel as I did on this occassion? Reviewed on: 5th June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Staff are always helpful to sort out the best way possible to help with all your questions on savings. Reviewed on: 2nd June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
I opened my account with Lucy at Key House on Saturday. Very pleased with the service I received and Lucy was able to answer all my questions with ease. She was very helpful and attentive. Reviewed on: 2nd June 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
I like the friendliness of the staff and they have always been very helpful to me when I come to the Building Society. I have been with you for 23 years, and I have always been satisfied. Reviewed on: 1st June 2023
Verified Member's avatar
Verified Member

Absolutely hopeless.

1
I opened a new account online but in the process could not get the programme let me enter anything into one of the mandatory boxes. It took a phone call and call back to get this resolved. Then when the account was set up I could not get into it online. I received a message saying my account was suspended. Another phone call and several hours to get a call back. The customer ep said my account had indeed been suspended and rectified that. However, when I tried again I found that my account was still suspended. I give up. Reviewed on: 30th May 2023
Ron Atkinson's avatar
Ron Atkinson

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