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Chorley Building Society: Savings reviews

4.86
Based on 1,645 reviews, last reviewed 9th Mar 2026
620% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly people and efficient service. Friendly people and efficient service. Simple systems make transacting easy Reviewed on: 9th March 2026
Holly M's avatar
Holly M

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025
Ron Mallinson's avatar
Ron Mallinson

About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Chorley Building Society Savings reviews (1645)

Review of the Chorley Building Society, Savings:

Signed up for online

4
Decided to sign up to online with the Chorley because of lock down. It was very straight forward and easy to understand considering doing online banking is new to me. I was sent an ID number through the post and went into my Chorley accounts but I couldn’t see a log out notice which the letter accompanying my ID number said to do but it would log me out after 5 minutes automatically if I wasn’t using the inline service. I found this to be a long time to wait and would have thought probably a couple of minutes would have been enough wait. I rang the next day and spoke to a lovely lady Called Joyce Haywood who was working from home because of the Covid-19 pandemic situation, she was very helpful and asked if there was a menu option which there was so I clicked on it and low and behold was the option to log off. So I feel much happier now that I can log straight out. Thanks for your help Joyce. Reviewed on: 5th June 2020

Service

5
Excellent service at all times from this building society Reviewed on: 3rd March 2023

Easy to open and manage account

5
It was easy to open the account and easy to manage it plus good rate of interest Reviewed on: 3rd March 2023

Easy to speak to real person

4
Friendly staff. Quick to respond to queries. Reviewed on: 2nd March 2023

Friendly local service

5
Extremely helpful and friendly staff. Patient with customers and explain things well. Reviewed on: 2nd March 2023

Very good customer service.

4
As I get older more companies seem to offer algorithm like almost robotic customer service. I was pleasantly surprised with Chorley that it was not like this with a personable and helpful customer service. Reviewed on: 2nd March 2023

Great service, friendly and efficient staff. Head office and branches. Good on line service.

5
All good, easy notice withdrawals, on line notification of better deals and clear terms. Reviewed on: 2nd March 2023

Good , friendly , no nonsense , local building society

4
Have been with Chorley and district building society for over thirty years , always been happy with the friendly , reliable customer care they provide . Reviewed on: 1st March 2023

Chorley Building Society Branch Review

5
The staff are very friendly and helpful, it's nice to have a seat and when you speak to staff who are very helpful, plus a passbook is better than a cheque book or card. Reviewed on: 1st March 2023

Chorley Building Society Branch Review

5
Interest rates are low and there are no bonds on offer or longer term accounts with better interest rates. Very good customer service, small and personal service, but the need is there for incentinves to save for a longer fixed rate term. Reviewed on: 1st March 2023

Chorley Building Society Branch Review

5
A proper building society, very helpful, quick and efficient. Love that you still actually get a passbook and it came in the post within 24 hours. Reviewed on: 1st March 2023