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Monument: Savings reviews

Name: Savings
Rating: 4.92 (949 reviews)

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4.94

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

What is this award?

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Fantastic app

The app is so easy to use. I have recommended Monument to all my friends and family Reviewed on: 19th April 2025

Excellent service .

Excellent service . Very straightforward to access account details. Reviewed on: 19th April 2025

Very easy to use and good rates.

Very easy to use and good rates. Quick/efficient Reviewed on: 19th April 2025

Helpful staff and very understanding

Helpful staff and very understanding Reviewed on: 19th April 2025

Best bank

Very efficient service, with great app. Reviewed on: 19th April 2025

Quick and easy to set-up and competitive

Very quick and easy to set up - very simple and clear app - the rates offered are competitive in the market Reviewed on: 19th April 2025

Very competitive rates, fantastic app.

Very competitive rates, fantastic app. Reviewed on: 19th April 2025

Great service, value and teams.

Great service, value and teams. Offers the best rate in the market. App is very easy to use. The experience is phenomenal Reviewed on: 19th April 2025

Great service

Hassle free way of investing offering competitive rates, a quick and easy way of online and prompt tax certificates for accounting purposes Reviewed on: 19th April 2025

It's been very good nothing negative to report

It's been very good nothing negative to report Reviewed on: 19th April 2025

Loving Monument!

Loving Monument! Really good rates, easy to use app. Professional customer service when I need it Reviewed on: 19th April 2025

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