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Monument: Savings reviews

Name: Savings
Rating: 4.85 (1705 reviews)

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4.85

Based on 1,705 reviews, last reviewed 11th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to move money and transfer within hours. Easy to move money and transfer within hours.Notifed when money is transferred Reviewed on: 11th June 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1705)

Interest rates are very good.

Interest rates are very good. App is very slick and easy to use. Cash is transferred quickly. what more could you ask for. Reviewed on: 28th February 2025

Excellent savings accounts

Very good interest rates and good variety of different savings accounts to choose from. App is easy to use. Customer services is very good and I’ve never had to wait more than a minute to speak to someone. Reviewed on: 28th February 2025

first class online facilities- easy to manage accoun...

first class online facilities- easy to manage account- superb interest rates for savers Reviewed on: 28th February 2025

Great rates. Easy to use.

Great rates. Easy to use website. Reviewed on: 28th February 2025

Outstanding Banking Service

So pleased to be alerted to the highly competitive interest rates offered by Monument. Engaging with the Bank, setting up and managing the account as been smooth and so efficient, a peerless service from this bank. Reviewed on: 28th February 2025

Reliable service, good communication an an easy to u...

Reliable service, good communication an an easy to use app. Reviewed on: 28th February 2025

Great savings rates, easy to use App.

Great savings rates, easy to use App. Reviewed on: 28th February 2025

Straight forward to use.

Straight forward to use. Good choice of accounts at good rates. Professional and courteous phone agents who answer quickly. Easy to use app Reviewed on: 28th February 2025

Always provide an excellent service and competitive...

Always provide an excellent service and competitive rates across all of the accounts Reviewed on: 28th February 2025

Good rates of interest.

Good rates of interest. Very easy to use app. Excellent communication. Reviewed on: 28th February 2025

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