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Monument: Savings reviews

Name: Savings
Rating: 4.92 (949 reviews)

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4.93

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

What is this award?

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Fantastic app

The app is so easy to use. I have recommended Monument to all my friends and family Reviewed on: 19th April 2025

Getting interest monthly helps me to save a little...

Getting interest monthly helps me to save a little extra , up to date information always given . Reviewed on: 19th April 2025

Excellent on-line bank

This is the first on line bank account I have hard- the set up process was straight forward and the app is intuitive and reliable to use. Any queries I have emailed have been responded to quickly. Excellent experience and service with this bank! Reviewed on: 19th April 2025

Great products, great people, great service!

Great products, great people, great service! Reviewed on: 19th April 2025

Always have good saving products.

Always have good saving products. Helpful when required. On time with information Reviewed on: 19th April 2025

Reasonable interest rates but not always the best on...

Reasonable interest rates but not always the best on the market. Reviewed on: 19th April 2025

Excellent service with no issues

Excellent service with no issues Reviewed on: 19th April 2025

Fantastic experience.

Fantastic experience. Easy to use app and super communication Reviewed on: 19th April 2025

Seamless transactions and great interest rate

Seamless transactions and great interest rate Reviewed on: 19th April 2025

Easy and clean

Very easy to set up an account with a clean looking app. Reviewed on: 19th April 2025

Simple app and service as required.

Simple app and service as required. Reviewed on: 19th April 2025

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Want to see more from Monument?

Easy Access Cash ISA
from Monument 5.00 from 7 reviews

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