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Monument: Savings reviews

Name: Savings
Rating: 4.95 (1301 reviews)

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4.95

Based on 1,301 reviews, last reviewed 5th Mar 2026

34400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

excellent so far, very good App, clear and precise,... excellent so far, very good App, clear and precise, good rates of interest and easy to use the system Reviewed on: 5th March 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1301)

Review of the Monument, Savings:

on savings very good interest rates

Very further interest rates on savings Reviewed on: 12th April 2025

Great online bank

Great online bank - always reliable! Reviewed on: 4th March 2026

Excellent so far, but I haven't used much

Excellent so far, but I haven't used many on their services. A shame that they lowered the savings rate from 5 to 5 %. Reviewed on: 4th March 2026

Easy to set up account.

Easy to set up account. The app is very user friendly. Reviewed on: 4th March 2026

Reassuring customer services

Although it is only an app, I have found the experience when I could not remember my password to be very efficient and reassuring. So this has given my confidence to use for savings. Reviewed on: 4th March 2026

Brilliant experience, makes savings account and to...

Very easy to set up an online savings account and to fund with fast confirmation Reviewed on: 4th March 2026

Excellent service

Great app very straightforward to navigate Reviewed on: 4th March 2026

Great online banking experience

Simple to set up and manage with great rates for your money. Highly recommend Monument Reviewed on: 4th March 2026

Used the app.

Used the app. Very easy to set up and transfer savings. Easy to use and clear, concise information Reviewed on: 4th March 2026

Easy Breezy Investing!

Excellent app, easy to set up and start investing without anxiety. Information is presented in a transparent manner and navigation is straightforward, enabling me to subconsciously place trust. I haven't had to contact customer service.Timely notifications provided. Any changes in interest rates etc are notified immediately. This is important as many people do have uncertainties with investing and need to be put at ease especially in current austere climate. I won't hesitate to invest again. Reviewed on: 4th March 2026

Excellent app and excellent service

I find the app easy to use. I have had no issues. Monument is one of the few institutions that don’t chop and change their interest rates requiring constant vigilance. Reviewed on: 4th March 2026

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