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Monument: Savings reviews

Name: Savings
Rating: 4.93 (949 reviews)

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4.93

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Good competitive rates, good customer service

Good competitive rates, good customer service Reviewed on: 12th April 2025

customer service from another era

I am especially impressed by their customer service.. I didn’t think this level of service existed any more Reviewed on: 12th April 2025

Monument are simply the best.

Monument are simply the best. Excellent rates, great app and fantastic customer service every time. From my easy access savings I have never had an issue, interest is always paid on time and I love that the accrued monthly interest is shown and updated every day. Reviewed on: 12th April 2025

all good so far, all clear and no support needed.

all good so far, all clear and no support needed. Reviewed on: 12th April 2025

Best Savings App out there!

It’s was transparent easy technology and good service and rates. Reviewed on: 12th April 2025

Easy to use, easy to track and hassle free service.

Easy to use, easy to track and hassle free service. I would highly recommend Reviewed on: 12th April 2025

Easy to open accounts using their app.

Easy to open accounts using their app. They have competitive rates of interest, hich is why I use them. Reviewed on: 12th April 2025

Good returns for saving Easy to open accounts

Good returns for saving Easy to open accounts Reviewed on: 12th April 2025

Favourable rates, simple to use, & stress-free

Monument is very user friendly- easy to use and understand. Transfers are simple and I have never had any issues with this process. I've been using Monument for a while now as the rates are very favourable, and I would definitely recommend to anyone looking to open a savings account. Communication so far has been very good, with any funds sent being credited and confirmed with notifications and messages. Very pleased with everything. Reviewed on: 12th April 2025

Best bank/app experience I’ve had!

Best bank/app experience I’ve had and definitely the best interest Reviewed on: 12th April 2025

Quick set up and support excellent rates

Quick set up and support excellent rates and regular emails and communications Reviewed on: 12th April 2025

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