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Monument: Savings reviews

Name: Savings
Rating: 4.92 (947 reviews)

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4.93

Based on 947 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

I can't fault Monument.... Monument offer very competitive interest rates and the app is straightforward to use. A major plus point for me is that withdrawals from Monument's Ea... Read more Reviewed on: 12th June 2025

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (947)

Always provide an excellent service and competitive...

Always provide an excellent service and competitive rates across all of the accounts Reviewed on: 28th February 2025

Good rates of interest.

Good rates of interest. Very easy to use app. Excellent communication. Reviewed on: 28th February 2025

Nice online banking service with excellent interest

Nice online banking service with excellent interest rates and very good app, intuitive and easy to use. Reviewed on: 28th February 2025

Very easy to use!

Very easy to use and transfer to linked accounts is immediate with excellent notification of transfer confirmed by text. Reviewed on: 28th February 2025

Monument are truly first class

Monument are a first class organisation that services their members in a truly excellent manner. Customers always treated to the highest quality and standard. I wish I’d have known about Monument earlier Reviewed on: 28th February 2025

Easy to navigate .

Easy to navigate . Good communication Reviewed on: 28th February 2025

easy to operate, good interest rates, no drawbacks s...

easy to operate, good interest rates, no drawbacks so far Reviewed on: 28th February 2025

Easy to manage and good interest rates.

I chose Monument for my savings as it was recommended by the Martin Lewis website and the interest rate was one of the highest. Since then I've been impressed by the ease and simplicity of managing my accounts. Withdrawals are simple and when I moved house changing my address details all went smoothly. I'm staying with Monument for the foreseeable future as I'm very happy with them. Reviewed on: 28th February 2025

Good customer service, clear communication via email...

Good customer service, clear communication via email and in app notifications and competitive rates. Never had an issue with the service provided. Reviewed on: 28th February 2025

Good rates, simple and intuitive platform and service.

Good rates, simple and intuitive platform and service. Reviewed on: 28th February 2025

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