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Monument: Savings reviews

Name: Savings
Rating: 4.85 (1705 reviews)

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4.85

Based on 1,705 reviews, last reviewed 11th Jun 2026

13% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to move money and transfer within hours. Easy to move money and transfer within hours.Notifed when money is transferred Reviewed on: 11th June 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1705)

Frictionless experience with great benefits

Registration and account opening and frictionless, providing me with vastly higher offering and rates vs the standard market. Reviewed on: 4th March 2026

I am so pleased that I was recommended to join Monum...

I am so pleased that I was recommended to join Monument Bank. The service has been second to none , the savings interest rates are first class and the app is simple and efficient to use. Reviewed on: 4th March 2026

Very good service.

Very good service. Easy to register and navigate app and excellent security features. Reviewed on: 4th March 2026

Great app.

Great app. Very easy to use and up to the minute information about daily interest Reviewed on: 4th March 2026

excellent customer service, app easy to use

Monument are extremely good at communication. Monument text me instantly to let me know that my money has been deposited. Their customer service team are extremely helpful. Their rates are extremely good and the app very is user friendly. Reviewed on: 4th March 2026

Always clear, concise and quick to support and actio...

Always clear, concise and quick to support and action my needa Reviewed on: 4th March 2026

Very easy to use and set up.

Very easy to use and set up. Secure, overall great bank Reviewed on: 4th March 2026

easy access online savings account

Very easy to open and monitor my account. Extremely responsive app with real time updates Reviewed on: 4th March 2026

seems fine in general.

seems fine in general. Not used them except for basic savings deposits and cash ISA Reviewed on: 4th March 2026

Fast service with excellent rates.

Fast service with excellent rates. Reviewed on: 4th March 2026

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Easy Access Cash ISA
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