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Monument: Savings reviews

Name: Savings
Rating: 4.95 (1302 reviews)

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4.95

Based on 1,302 reviews, last reviewed 5th Mar 2026

34500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Amazing, couldn't recommend monuments bank higher. Amazing, couldn't recommend monuments bank higher. Best in show when it comes to banks and is pioneering the way for normal banks to implement change.... Read more Reviewed on: 5th March 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1302)

Review of the Monument, Savings:

Good competitive rates, good customer service

Good competitive rates, good customer service Reviewed on: 12th April 2025

Transparent and customer focused.

Transparent and customer focused. Reviewed on: 12th April 2025

Straightforward to set 2 fixed rate savings accounts...

Straightforward to set 2 fixed rate savings accounts online, with best the rates available at the time. Easy to view app which I view regularly to see my investments grow. I receive regular emails offering new products of interest, and favourable rates compared to other companies. Reviewed on: 12th April 2025

Very good experience.

Very good experience. App is very simple to use. Easy to put money in and take it out. Like the fact that you can see the interest building up each day Reviewed on: 12th April 2025

Excellent experience

Excellent experience every time, I needed help and the service was really good. Reviewed on: 12th April 2025

Could give better interest rates and phone lines as...

Could give better interest rates and phone lines as good as first direct Reviewed on: 12th April 2025

Simplicity. And it works

Simple to use, friendly and quick service, great value. Very satisfied and would recommend Reviewed on: 12th April 2025

Excellent

Excellent service with a great ap Reviewed on: 12th April 2025

Brilliant service.

Brilliant service. Brilliant app and really easy to use. Easy access to money. Customer service is excellent. Reviewed on: 12th April 2025

Savings account

Excellent service and advice regarding savings and interest provided and going on to continue money further Reviewed on: 12th April 2025

Efficient, good communications, stands up well again...

Efficient, good communications, stands up well against other banks Time will tell Reviewed on: 12th April 2025

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Easy Access Cash ISA
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