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South Manchester Credit Union: Loans reviews

Name: Loans
Rating: 4.95 (370 reviews)

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4.95

Based on 370 reviews, last reviewed 21st Nov 2025

95% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

1 star

Latest highest rating:

5

Outstanding Always been so understanding and compassionate when it comes to helping my family make you feel as ease when discussing your finances Reviewed on: 21st November 2025

Latest lowest rating:

2

I have had good and bad experiences over the years t... I have had good and bad experiences over the years there was a time when I called up to help a customer and the phone was not muted so I heard the sta... Read more Reviewed on: 5th July 2025

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About this product

South Manchester Credit Union offer loans for new and existing members.

South Manchester Credit Union loan interest is charged on the reducing balance. New members can take their first loan of up to £1,000. Other loans are available for up to £15,000.

South Manchester Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used South Manchester Credit Union before, you can also leave a review and share your experience.

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South Manchester Credit Union Loans reviews (370)

Excellent

I’ve had an excellent experience with South Manchester Credit Union. The staff are always friendly, approachable, and easy to talk to. Their customer service is top-notch, and they truly go out of their way to make things simple and stress-free. I’ve always felt supported and respected whenever I’ve needed help or advice. I would highly recommend them to anyone looking for a trustworthy and supportive financial service. A real asset to the local community! Reviewed on: 10th July 2025

I’ve always had an excellent service and always been...

I’ve always had an excellent service and always been helpful and considerate of my circumstances Reviewed on: 9th July 2025

Good company can always reply on them

Good company can always reply on them Reviewed on: 9th July 2025

All round great service very friendly very helpful t...

All round great service very friendly very helpful they go out there way to help Reviewed on: 9th July 2025

Smcu has always been 5* always been there to help me...

Smcu has always been 5* always been there to help me out through the good times and bad Reviewed on: 8th July 2025

Unbelievable team.

Unbelievable team. Honestly the best customer service in the UK! Reviewed on: 8th July 2025

Great Service always try to accommodate needs , staf...

Great Service always try to accommodate needs , staff friendly loan rates competitive would be lost without them fantastic ! Reviewed on: 8th July 2025

The staff always do their best to help you helpful ,...

The staff always do their best to help you helpful , polite , positive experience every time I have used them Reviewed on: 8th July 2025

I’ve been with credit union for the last 8years sinc...

I’ve been with credit union for the last 8years since I’ve became a member my credit health has dramatically changed and the support I get is unbelievable Reviewed on: 7th July 2025

When I got a big loan was able to manage to pay it o...

When I got a big loan was able to manage to pay it off for dental reasons but I changed my job and get paid monthly, I have been struggling but the understanding that they have it’s really appreciated, extremely grateful and helpful, obviously I know they have a business to run but never had they ever forced me to pay agreed amounts when I had been struggling, I have never ever been pressured either to pay it if I didn’t have the money to do it. Reviewed on: 7th July 2025

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