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South Manchester Credit Union: Loans reviews

Name: Loans
Rating: 4.95 (368 reviews)

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4.95

Based on 368 reviews, last reviewed 12th Oct 2025

87% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

1 star

Latest highest rating:

5

Been with the credit union nearly 20 years best for... Been with the credit union nearly 20 years best for saving money Reviewed on: 12th October 2025

Latest lowest rating:

2

I have had good and bad experiences over the years t... I have had good and bad experiences over the years there was a time when I called up to help a customer and the phone was not muted so I heard the sta... Read more Reviewed on: 5th July 2025

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About this product

South Manchester Credit Union offer loans for new and existing members.

South Manchester Credit Union loan interest is charged on the reducing balance. New members can take their first loan of up to £1,000. Other loans are available for up to £15,000.

South Manchester Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used South Manchester Credit Union before, you can also leave a review and share your experience.

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South Manchester Credit Union Loans reviews (368)

Very helpful and polite service found the payment pl...

Very helpful and polite service found the payment plan for me when I needed it Reviewed on: 14th July 2025

It was a very seamless experience as I was a chat a...

It was a very seamless experience as I was a chat a way with the advisor handling my case and she responded to every question I asked hands on Reviewed on: 11th July 2025

It's the best credit union ever.

It's the best credit union ever. My loan was seem less and straight forward Reviewed on: 11th July 2025

I have been with Credit union for a long time and th...

I have been with Credit union for a long time and the staff that help me to get a loan are the friendliest and most helpful. It is so easy to save with them too. Reviewed on: 11th July 2025

The service I received was amazing.

The service I received was amazing. The team was very supportive, responsive, and professional throughout every step. Specifically, I appreciated the clear communication regarding required documents. The quick turnaround time for updates and the helpful, friendly customer service made the process smooth and efficient. Reviewed on: 10th July 2025

It was a good experience and I was happy with the r...

It was a good experience and I was happy with the results Reviewed on: 10th July 2025

SMCU the best

They are always there to help you in difficult times Reviewed on: 10th July 2025

Always a great experience speaking to your staff.

Always a great experience speaking to your staff. They are always so helpful and polite Reviewed on: 10th July 2025

Excellent

I’ve had an excellent experience with South Manchester Credit Union. The staff are always friendly, approachable, and easy to talk to. Their customer service is top-notch, and they truly go out of their way to make things simple and stress-free. I’ve always felt supported and respected whenever I’ve needed help or advice. I would highly recommend them to anyone looking for a trustworthy and supportive financial service. A real asset to the local community! Reviewed on: 10th July 2025

I’ve always had an excellent service and always been...

I’ve always had an excellent service and always been helpful and considerate of my circumstances Reviewed on: 9th July 2025

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