Smart Money People Logo

Acorn Community Bank: Loans reviews

4.95
Based on 905 reviews, last reviewed 26th Dec 2025
87% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful and made it easy lovely staff and good... Very helpful and made it easy lovely staff and good at explaining things Reviewed on: 26th December 2025
Kelly ling 's avatar
Kelly ling

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025
Teurayi Rugonye 's avatar
Teurayi Rugonye

About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Acorn Community Bank Loans reviews (905)

Review of the Acorn Community Bank, Loans:

Acorn Community Bank 10/10

5
Acorn community bank has been a god send for me and other people out there who have an account with a trustworthy credit union who help you save money as well as also borrowing money in a affordable way to which you aren’t missing any payments your payments are always on track, you always receive your money when you are expecting it, they are always at hand when you need to discuss anything with them. I would always highly recommend them as they have always been wonderful when I need them as well as building my savings cash pot for a rainy day, christmases, birthdays etc. an advisor is always to hand when you need to speak to somebody wether it’s via email or on the telephone. Reviewed on: 19th May 2025

Very efficient, friendly, and ready to help.

5
Very efficient, friendly, and ready to help. Great service Reviewed on: 10th July 2025

Great help for families struggling with life circums...

5
Great help for families struggling with life circumstances in general always helpful in the right time and great staff too thankyou acorn Reviewed on: 10th July 2025

the best loan company for family loans

5
i have had 2 or 3 loans from acorn and it’s so easy to do and they are so quick and helpful when it comes to any problems and they email back so quick with any enquiries you may have, it’s such an easy process to do and they save along side your loan so you always get some extra! Reviewed on: 10th July 2025

Very helpful and easy to understand also.

5
Very helpful and easy to understand also. Reviewed on: 10th July 2025

5* through and through!!!!

5
Always on hand to help with anything easy to contact, loan applications are easy and quick. The savings scheme is really handy and gives you an incentive to save more. Never had any problems with Acorn and would recommend them to anyone! Reviewed on: 10th July 2025

Always clear, kind and helpful when spoken with on p...

5
Always clear, kind and helpful when spoken with on phone. Only downside is shorter working hours, but only a short wait to speak to someone when are open. Reviewed on: 10th July 2025

A reliable bank with a human touch

5
I applied for a loan with Acorn Community Bank and was very happy with the service. Everything was fast, transparent, and without unnecessary paperwork. The staff were polite, answered all my questions clearly, and helped me choose the most suitable terms. Payments are easy to manage, and the interest rate is fair. This organisation truly cares about its customers and does everything possible to support them. Thank you for the trust and help! Reviewed on: 10th July 2025

Team are amazing and they are really helpful

5
Team are amazing and they are really helpful Reviewed on: 10th July 2025

The loan process is straightforward and the staff ar...

5
The loan process is straightforward and the staff are always so helpful Reviewed on: 10th July 2025

Acorn have helped me in emergency situations where I...

5
Acorn have helped me in emergency situations where I have needed a loan but couldn't pay the extortionate apr fees you get elsewhere. Reviewed on: 10th July 2025

Do you have a different Acorn Community Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Acorn Community Bank?

    View all products