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Acorn Community Bank: Loans reviews

4.91
Based on 1,127 reviews, last reviewed 11th Sep 2026
73% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

A people-first banking experience It’s so good to deal with a bank that is all about people. No flash, just substance. It’s how banking used to be before it became all about apps and b... Read more Reviewed on: 11th September 2026
Lauren D's avatar
Lauren D

Latest lowest rating:

1

I do NOT recommend!!! My company’s Credit Union was merged with Acorn Community Bank, and we were assured that everything would remain as smooth and straightforward as befo... Read more Reviewed on: 9th March 2026
Magda M's avatar
Magda M

About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (1127)

Very good and best loan company nd helpout alot

5
Very good and best loan company nd helpout alot Reviewed on: 7th April 2026

Best Credit Union

5
members are the priority and the ethos is not-for profit. Reviewed on: 7th April 2026

Acorn Community Banking Great Company

5
Excellent customer Service, always happy to help and always have the answers to my questions. The loan service provided is better than most UK banks, and now with the added feature of creating a separate savings pot alongside paying off your loan is a great incentive. Reviewed on: 7th April 2026

Simple like all services should be

5
Easy to use and instant customer service Reviewed on: 7th April 2026

Brilliant only thing that lets them down is transfer...

5
Brilliant only thing that lets them down is transfer to ur bank account are not instant u have to wait hours or sometimes the next day but apart from that they r great Reviewed on: 27th March 2026

Great people x love being with them

5
Great people x love being with them Reviewed on: 24th March 2026

Good way to get a loan

5
Having a loan against my child benefit is really easy and grate way for me to manage my money without worrying about remembering to pay the bill each week the money taken straight from my child benefit and rest given back to me over all I would have struggled to save a lump sum to pay for holiday ect this gave me the deposit so I could Reviewed on: 22nd March 2026

Must say I'm very appreciative with everyone who dea...

5
Must say I'm very appreciative with everyone who dealt with my enquires made me feel comfortable helped with things I didn't understand so thankyou to everyone who helped me Reviewed on: 12th March 2026

Very good experience, I have a child benefit loan wi...

5
Very good experience, I have a child benefit loan with them. Always good response and very helpful Reviewed on: 10th March 2026

I do NOT recommend!!!

1
My company’s Credit Union was merged with Acorn Community Bank, and we were assured that everything would remain as smooth and straightforward as before. What a surprise I had when I applied for a small loan! They carried out a hard credit check and bombarded me with what felt like hundreds of intrusive questions—as if I were applying for something far more serious than £300. The whole experience made me feel like a criminal rather than a customer. I’ll be avoiding this bank as much as possible from now on, and I certainly won’t be recommending it to anyone. Such a disappointment! Reviewed on: 9th March 2026

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