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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.94 (905 reviews)

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4.95

Based on 905 reviews, last reviewed 26th Dec 2025

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Very helpful and made it easy lovely staff and good... Very helpful and made it easy lovely staff and good at explaining things Reviewed on: 26th December 2025

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (905)

Customer service

I was very impressed with the response speed and ability to track down an old account that had been transferred to Acorn. Reviewed on: 4th April 2024

Always been an easy process to get a loan/top up loa...

Always been an easy process to get a loan/top up loan, and I also like the fact that you can save at the sane time. Reviewed on: 30th March 2024

Never have any problem always on time with withdrawa...

Never have any problem always on time with withdrawal always informed you of charges and very friendly customer service! Reviewed on: 29th March 2024

Wonderful organisation

Wonderful organisation where I am confident my money is safe and I know it is helping other people as well Reviewed on: 24th March 2024

Exceptional service from beginning to end.

Have take.n two loans over the last 5 years and the helpful, friendly but always professional service I have received has been exceptional throughout. Reviewed on: 24th March 2024

Staff are patient and help effectively to resolve my...

Staff are patient and help effectively to resolve my issues Reviewed on: 24th March 2024

Great experience, always there to help when needed a...

Great experience, always there to help when needed and deliver exceptional service. Reviewed on: 23rd March 2024

Very positive.

Very positive. They were very helpful and efficient Reviewed on: 22nd March 2024

Effective and Helpful Community Bank

Helpful members of staff who are ready to listen and assist, also the response is usually quick and efficient. Reviewed on: 22nd March 2024

Helped me get through tough times

Helped me get through tough times Reviewed on: 22nd March 2024

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