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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.94 (905 reviews)

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4.95

Based on 905 reviews, last reviewed 26th Dec 2025

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Very helpful and made it easy lovely staff and good... Very helpful and made it easy lovely staff and good at explaining things Reviewed on: 26th December 2025

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (905)

Great customer service.

Great customer services in terms of having someone to speak to at the other end of the phone, rather than speaking to a machine. This makes it easier in that when I ring the service, I can the right help when I need it, just by a phone call. This is great because time is saved compared to other services where one spends hours speaking to a machine while seeking help, inflating phone bill and in the end one gets disconnected. This can take days to get help and frustrates people seeking help. Reviewed on: 21st March 2024

Not very happ customer

I was not happy when they stop being at the library every Saturday. Now I have to ask my daughter for help just so I can take money out Reviewed on: 21st March 2024

Acorn community bank provides excellent cuatomer car...

Acorn community bank provides excellent cuatomer care, very approachable ..Banking with ACB is easy and trustable Reviewed on: 21st March 2024

Flexible with payment plans.

Flexible with payment plans. Excellent communication and customer service. Descent interest rate Reviewed on: 20th March 2024

Always very helpful & friendly & giving the best ad...

Always very helpful & friendly & giving the best advice Reviewed on: 20th March 2024

I have recommended it to my friends and family

I borrowed from them when I really need help paying off my bills. Reviewed on: 19th March 2024

Highly recommended

Friendly staff, good loan products and savings accounts. Highly recommended Reviewed on: 19th March 2024

Accorn community

Iv never had any problems banking with accorn community bank.They are very polite on the phone and always helpful.x Reviewed on: 19th March 2024

Always polite when you call, I got turned down for a...

Always polite when you call, I got turned down for a loan from them because I hadn't paid enough of my previous loans off but the lovely lady on the phone managed to help me because I was worried about my Autistic sons birthday, I was absolutely shocked by the fact that there is still kindness in the worl Reviewed on: 19th March 2024

Acorn community Bank

Good the online is easy to access Reviewed on: 19th March 2024

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