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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.94 (904 reviews)

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4.95

Based on 904 reviews, last reviewed 17th Dec 2025

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Customer service Prompt customer service. Members of staff are nice. Reviewed on: 17th December 2025

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Acorn Community Bank Loans reviews (904)

Review of the Acorn Community Bank, Loans:

Acorn Community Bank 10/10

Acorn community bank has been a god send for me and other people out there who have an account with a trustworthy credit union who help you save money as well as also borrowing money in a affordable way to which you aren’t missing any payments your payments are always on track, you always receive your money when you are expecting it, they are always at hand when you need to discuss anything with them. I would always highly recommend them as they have always been wonderful when I need them as well as building my savings cash pot for a rainy day, christmases, birthdays etc. an advisor is always to hand when you need to speak to somebody wether it’s via email or on the telephone. Reviewed on: 19th May 2025

Staff are amazing

Always polite friendly staff, very helpful, on the phone and in person, any issues dealt with quickly and efficiently, they are a big part of the community Reviewed on: 26th July 2025

Been with them since the beginning of the merger alw...

Been with them since the beginning of the merger always fast and helpful, never had an issues. Reviewed on: 25th July 2025

I've had good experience but didn't get the loan I a...

I've had good experience but didn't get the loan I applied for when the limited went up which was very frustrating but overall good experience Reviewed on: 24th July 2025

Great service

Great service and easy to use and understand Reviewed on: 22nd July 2025

Helps me alot!

Has helped me many times with supplying for food and my family. Really good way to help for children's stuff too! Reviewed on: 21st July 2025

Amazing experience

Every question ive needed answer, I've never had to waiting days. I've never had any issues with acorn for the last 2 years ive been with them. Reviewed on: 20th July 2025

I've had a good relationship with everyone here at a...

I've had a good relationship with everyone here at acorn. They have been so helpful and kind and never judge whatever the circumstances. They are always clear concise and don't try to fob a customer off or make deliberate delays. For me as a deaf person being able to communicate with companies isn't always easy but acorn are very prompt with their replies via emails. Reviewed on: 20th July 2025

I like Acorn community bank because they are efficie...

I like Acorn community bank because they are efficient and are always ready to help Reviewed on: 20th July 2025

I've been with the company for a couple of years and...

I've been with the company for a couple of years and has helped myself and my family when was needed. Reviewed on: 18th July 2025

Total dedication to customer needs

Total dedication to customer needs Reviewed on: 18th July 2025

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