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Acorn Community Bank: Loans reviews

4.95
Based on 915 reviews, last reviewed 5th Mar 2026
13% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are brilliant. They are brilliant. Really efficient. Reviewed on: 5th March 2026
Rachael's avatar
Rachael

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025
Teurayi Rugonye 's avatar
Teurayi Rugonye

About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Acorn Community Bank Loans reviews (915)

Review of the Acorn Community Bank, Loans:

Fantastic

5
They couldn’t do enough to help, if it wasn’t for credit union I would still be stuck in debt with provident, they also answer emails very prompt they deserve to win Reviewed on: 24th June 2022

Easy use

5
At first it was different compared to the old union swap over but is great now easy to use customer service is helpful and easy to contact via email also ready to help and understand those that have trouble filling out forms Reviewed on: 18th March 2024

Very helpful and really good customer service

5
Very helpful and really good customer service Reviewed on: 18th March 2024

Professional and supportive having a disability I ha...

5
Professional and supportive having a disability I have been treated with respect too Reviewed on: 18th March 2024

Very helpful and understanding.

5
Very helpful and understanding.great communication Reviewed on: 18th March 2024

It nice working with Acorn, I took a loan this bank...

5
It nice working with Acorn, I took a loan this bank and it helped me a lot Reviewed on: 18th March 2024

fast forms good customer services

5
fast forms good customer services Reviewed on: 18th March 2024

I have used acorn community bank to help towards Chr...

5
I have used acorn community bank to help towards Christmas and school uniform. And also to cover costs of moving. Which I probably couldn’t have done without acorn! They are all lovely people who do a lot to help the community. Thank you acorn! Reviewed on: 18th March 2024

Great community bank

5
I have secured 2 loans from Acorn over the last 3 years as a customer - both were dealt with very quickly and were at a very reasonable interest rate. Reviewed on: 18th March 2024

Great staff

5
Staff are incredibly helpful and friendly Reviewed on: 18th March 2024

Always been so easy to deal with!

5
Always been so easy to deal with! Reviewed on: 18th March 2024

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