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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.91 (1127 reviews)

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4.91

Based on 1,127 reviews, last reviewed 11th Sep 2026

73% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

Latest highest rating:

5

A people-first banking experience It’s so good to deal with a bank that is all about people. No flash, just substance. It’s how banking used to be before it became all about apps and b... Read more Reviewed on: 11th September 2026

Latest lowest rating:

1

I do NOT recommend!!! My company’s Credit Union was merged with Acorn Community Bank, and we were assured that everything would remain as smooth and straightforward as befo... Read more Reviewed on: 9th March 2026

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Review Acorn Community Bank: Loans now

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Acorn Community Bank Loans reviews (1127)

Great team and always helpful when I have called

Great team and always helpful when I have called Reviewed on: 18th March 2024

The wonderful people that work here are brilliant.

The wonderful people that work here are brilliant. Whenever I’ve had to talk to someone, they’ve always been very helpful and polite. I was accepted for my 2nd loan beginning of this year. The lady that accepted it was new and didn’t know that I couldn’t have that high a loan. They called me and apologised. I was extremely upset as I’d been looking at 2 beds and a cooker. Another lady called me the next day and apologised again and said as it was a mistake, they will give me a bit extra in my loan. They didn’t have to do that and I was very grateful. Lovely people Reviewed on: 18th March 2024

Very good and excellent communication

Very good and excellent communication Reviewed on: 18th March 2024

great company, help people in need, always there whe...

great company, help people in need, always there when I’ve needed. Always there for any questions and answered very quickly. Reviewed on: 18th March 2024

Good friendly customer service and told me all i nee...

Good friendly customer service and told me all i needed to know about services, how to apply for a loan and how long it would take to get a loan Reviewed on: 18th March 2024

AMAZING Company

Acorn are a Brillant company, the staff are very helpful what ever problem ive had they have been amazing to make sure i understand. HIGHLY recommened Acorn. Reviewed on: 18th March 2024

They are always happy to help others

They are always happy to help others Reviewed on: 18th March 2024

Easy to use value for money helps you save for Chris...

Easy to use value for money helps you save for Christmas an birthdays holidays even school uniform Reviewed on: 18th March 2024

I've never had an issue!!

I've never had an issue with them and customer services are brilliant and they respond to you nicely. Reviewed on: 18th March 2024

Never had a problem they are brilliant and very hel...

Never had a problem they are brilliant and very helpful Reviewed on: 18th March 2024

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