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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

great insurance

haven’t had a single issue with admiral, black box policy is ideal for new drivers. recommend to friends and family! Reviewed on: 13th August 2022

Great service

I have had a great experience with Admiral. Doing everything online is very quick and easy Reviewed on: 13th August 2022

Easy to use

Their app is easy. And insurance cover awesome Reviewed on: 13th August 2022

Brilliant service and price!!!

Brilliant service and price!!!! Definitely recommend!!! Reviewed on: 13th August 2022

Great company

Great company, very helpful and efficient if called. Always seems to be quite a few bonuses (during lockdown they have out a small amount of money to all customers - and it was very appreciated)! Would recommend. Reviewed on: 13th August 2022

Fantastic support & Service

Admiral have been a great company to have my car insurance with ....pricing updates and peace of mind Reviewed on: 13th August 2022

Great customer service

whenever I need to call Admiral, I am always treated so well and the operators are polite and helpful. I feel that my needs are always taken into account. Reviewed on: 13th August 2022

Affordable, solid insurance

Admiral offers a professional service. It's easy to access documents, customer services are responsive (I needed to change the account my direct debit was coming from) and it is affordable. The cover feels solid. Reviewed on: 13th August 2022

Car Insurance

Great customer service line. Competitive prices. Reviewed on: 13th August 2022

Always quick to respond to any queries

I have been insured with admiral for two years. I have only ever had one issue with the service as they thought I had points on my license but I didn't. This was resolved quickly though. Reviewed on: 13th August 2022

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