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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Good customer service

Very helpful staff, arranging free business insurance for my voluntary work Reviewed on: 13th August 2022

Great company

Hassle free company. I haven’t had any issues with them at all. Reviewed on: 13th August 2022

Efficient and cost effective

Just as the title says, efficient and cost effective. Reviewed on: 13th August 2022

Excellent Provider

We have been with admiral for many years, with a one year break with mother provider, we quickly decided that we would go back to Admiral again the following year and have been since. We are always happy with their service and their prices! I couldn’t recommend them more! Reviewed on: 13th August 2022

Smooth onboarding and awesome customer portal

I switch provider to Admiral and it was a very smooth process. Less hassle than I expected even with my tracking box fiting. I have found the customer web portal very easy to use, I was surprised that I could login to my customer portal before my start date. It allowed me see all important documents and my start date. Honestly, It's been a smooth ride. Reviewed on: 13th August 2022

Great customer support

Admiral support have been amazing in working my issue with payment. Kind and caring the entire time. Reviewed on: 13th August 2022

Overall great - app needs improvement

Insurance has been great, easy to buy and understand with clear terms - the app is useful but often has technical difficulties and won’t allow me to review my black box scores and feedback. Reviewed on: 13th August 2022

Multi car

Perfect for multi car households where you share the cars. We also had some European cover included so didn’t need to pay extra when on holiday in France. Reviewed on: 13th August 2022

Great value and helpful staff

First time I’ve had a renewal through that’s cheaper than anything else I can get online and cheaper than the previous year, easy to get through on the phones and staff have been very friendly. Will be staying as a customer for the foreseeable thanks ! Reviewed on: 13th August 2022

Great

Excellent customer service, and extremely useful app to manage your account. Prices are very competitive especially little box quotes for newer drivers like myself. Would definitely recommend. Reviewed on: 13th August 2022

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