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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Efficient and friendly

Wouldn't hesitate in recommending Admiral insurance. My car insurance is always a competitive price and I am reminded annually as to when policy expires along with offer of renewal and cost. I receive monthly informative e-mails. Reviewed on: 13th August 2022

Effortless

I have been with them for a number of years now, this isn’t through being complacent but they due to the great value, and service they offer. They make it effortless. Reviewed on: 13th August 2022

Thoughtful

Prompt service, responsive with a refund after lockdown Reviewed on: 13th August 2022

Ruined car

Sent my car off with them after an accident, car came back with further damage and 6 months down the line still not responding to complaints emails Reviewed on: 13th August 2022

Efficient and friendly service

We just recently had to make a claim and it was dealt with very quickly and professionally which helps when you don’t want to be stressed anymore than you need to be after an incident Reviewed on: 13th August 2022

Best around

Throughout all the years I have been driving Admiral have always been the best car insurance provider. They provide affordable car insurance and have always been the cheapest. If ever I have had any questions I have always been able to speak to someone. The staff are always friendly and very helpful. I wouldn't go anywhere else. Reviewed on: 13th August 2022

Long term customer

Really happy with our insurance with admiral. 2 of us are insured on the car and we get regular newsletters and offers Reviewed on: 13th August 2022

Hassle free and fairly priced

Claimed last year after someone crashed into my car, easily sorted and car was fully fixed within 10 days, been with admiral for a few years now and they always beat or match the best price, wouldn't use anyone else! Reviewed on: 13th August 2022

The best car insurance provider!

I used to switch car insurance provider every year to find the best deals. That's until I found Admiral and their multi car insurance policy. It's hardly gone up at all over the last 5 years or so. Their customer service, correspondence and great policy options, is the reason I stick with them! Thank you admiral! Reviewed on: 13th August 2022

Very good

Overall a very good service is given, I would recommend Reviewed on: 13th August 2022

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