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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Helpful and efficient car insurance

Great communication from the Admiral team. Reviewed on: 13th August 2022

Easy when you need to claim

I was in a crash and admiral was so fantastic from the get go. I was so shaken up and scared when it happened and when I called them they were so kind and followed up with me regularly to make sure I was ok. Reviewed on: 13th August 2022

Would never leave

Love this company I’ve been with them years Reviewed on: 13th August 2022

Best insurer

Good price, friendly customer service. Reviewed on: 13th August 2022

Reliable and helpful

I fortunately have not needed to make a claim but the helpful and regular emails are always welcome Reviewed on: 13th August 2022

Always a solution

Great company, they always match the cheapest deal Reviewed on: 13th August 2022

Quick and easy

Love having all the renewal dates the same, all the documents in one place etc. Reviewed on: 13th August 2022

Cheap and efficient

The multi car quote was very competitive and their service is very good. Reviewed on: 13th August 2022

Customer-focused company!

The insurance is very reasonable, but, more importantly, customer service is excellent - whether through email updates or telephone service, help is always at hand and as a customer you feel valued and get value! Reviewed on: 13th August 2022

Claim

Admiral dealt with my car insurance claim smoothly and quickly. Which enabled me to be back on the road in no time after someone bumped my car in a car park. I wouldn’t go with any other car insurance company. Reviewed on: 13th August 2022

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