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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22444 reviews)

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4.60

Based on 22,444 reviews, last reviewed 29th Jul 2026

No new 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Easy to get a quote and set up the policy. Easy to get a quote and set up the policy. Communication was good and the members area was easy to use. Reviewed on: 29th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22444)

Review of the Admiral, Car insurance:

A Breeze

Easy and speedy application with decent pricing through multi policy service. Operators are amazing at simplifying insurance jargon and will really make the job of insurance easy. Reviewed on: 24th August 2024

Poor response to a simple windscreen claim.

We've been loyal Admiral customers for several years with No Claims. This summer a stone chip to our RAV4 windscreen created a crack which meant the windscreen had to be replaced. Admiral referred us to Autoglass who told us there is "no glass in stock" nationwide but they would call when it was available. 2 weeks on, the crack is now enormous & Autoglass continue to tell us no glass is available. We called a rival firm who confirmed they are able to carry out the work & there is no shortage of glass. Autoglass continue to tell us there is no glass available nationwide when questioned again. Admiral tell us they are escalating our claim but that they won't pay for the work to be done by another firm even though our car is not road-worthy since the crack has grown. We have young kids & a family holiday booked for next week: we wonder why we pay our insurance premium if this is the kind of "cover" provided. It seems no one can sort the claim out or compensate us for our difficulties. It would be hard to recommend this company to anyone. Reviewed on: 18th August 2023

Good customer service

Good value for money as with multi car we got a good deal on our car insurance and received excellent customer service Reviewed on: 18th August 2023

Most customer-centric insurance company I have ever seen in UK.

I love the app. I love the flexibility at which you can get a quote either for a temporary or complete car replacement. It's as if they read the minds of their customers for endless possibilities. Reviewed on: 18th August 2023

Honestly, The Best Policy

Honestly, the best policy. Competitive price for peace of mind with friendly efficient service. Reviewed on: 18th August 2023

Good policy

So far my multi car and home insurance policy has been affordable and gives a good level of cover Reviewed on: 18th August 2023

Always a professional service

Everytime the renewal comes in I have to ring and negotiate, a yearly ritual. However everytime the advisor patiently goes through everything and we normally end up with an agreed renewal. Everytime I have done this the advisor has been professional, friendly, polite and patient. Reviewed on: 18th August 2023

Great customer service

I had a question, which was quickly answered comprehensively and to my full satisfaction. At other providers I’ve had to wait a day or two and even then the matter would not be resolved without contacting multiple advisers. Reviewed on: 18th August 2023

Easy

You went through my policy and explained how I was covered and what I needed. Reviewed on: 18th August 2023

Trusted Provider.

I have been with Admiral a number of years now. I have always found the customer service to be of a really high standard & they leave me feeling confident that should the worst happen they will have my back. Reviewed on: 18th August 2023

Good service

Prompt reply and info when you need it Reviewed on: 18th August 2023

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