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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Keep coming back to them

Overall Admiral keep offering the best price on the market, good product with a good level of cover. On the occasion you claim they are quick and efficient to handle your claim. The one fly in the ointment is the online/app servicing of your account is poor with continued issues and problems. But overall good product and service. Reviewed on: 24th August 2023

Friendly service

E ery year on renewal the people I speak to are helpful and manage to get me better price. When I've had accidents in the pass non fault team have updated me at every step and fought hard against other driver who tried to dispute blame. Reviewed on: 18th August 2023

Happy with Admiral

Newsletter also very interesting. Reviewed on: 18th August 2023

Only reasonable quotation for an EV

Happened to be the most affordable option when insuring the EV. Also Admiral seems to be actively supporting the insurance of these cars unlike some of the other companies Reviewed on: 18th August 2023

Consistently try to raise premiums YoY then bring them down when challenged.

Consistently try to raise premiums YoY then bring them down when challenged. I don't trust them to treat customers fairly despite the regulation. Reviewed on: 18th August 2023

Simple and easy

Excellent customer service, really good breakdown cover Reviewed on: 18th August 2023

Efficient and friendly.

You only get to properly assess a car insurance provider when you have to make a claim. I found that with Admiral, you don't get passed on to other agencies. Your claim is handled efficiently and courteously. Worth sticking with them for this, I would say. Reviewed on: 18th August 2023

Excellent service

Admiral have been excellent service wise when a motorist had hit my car they gave me so much support and guidance and if there was an issue they were quick to respond I can’t fault them at all especially when it comes to meeting customer and myself needs 10/10 would recommend to anyone Reviewed on: 18th August 2023

Easy and friendly

Information that's helpful Easy and user-friendly apps Reviewed on: 18th August 2023

I preffered to be with a company I'd heard of when renewing a few years ago. There are many/some with obscure names you've never encountered.

It was easy to transfer to Admiral and the decision was helped by them having one of the lowest prices. They have since been very easy to access and offer other products of interest. It is renewal time again and they are, so far, 'in the frame'! This might not be unique but they recently answered a query on a Sunday. Reviewed on: 18th August 2023

Very easy to get and good customer service

I was recommended Admiral by a comparison site, so far I’ve had no issues and the customer service is great. Price wise is one of the cheapest I could get Reviewed on: 18th August 2023

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