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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

Always there for you

Have been with Admiral constantly year after year, introduced many friends and family members to Admiral too that are now happy with them too. Great company, lovely approachable staff that go above and beyond to match prices for you even if there is a big gap elsewhere they will make sure you are the one that will make the most out of it. Thank you Reviewed on: 2nd August 2020

Admiral Insurance

I have been a customer for a couple of years now and they always quote a competitively low renewal price. Very satisfied with customer service and have and would recommend this company. Reviewed on: 2nd August 2020

Great car insurance

Had no problems at all with Admiral, can always get support if needed and the refund on my car insurance during the pandemic was a nice gesture :) no complaints! Reviewed on: 2nd August 2020

Good customer service.

I've never had a problem with their customer service, and have always been treated sufficiently and quickly. Reviewed on: 2nd August 2020

Fantastic service

I have been an admiral customer for a few years now. Although I haven’t had to make a claim. Their renewals price has always been cheaper than any quotes on price comparison websites. Reviewed on: 2nd August 2020

Thanks for all

I am very happy to work with you Reviewed on: 2nd August 2020

Great company, very happy customer!

This is my 2nd year of being insured with Admiral, customer service is excellent. Hopefully in 4 months time when my renewal is due they are competitive enough for me to stay with them again! Very happy customer! Reviewed on: 2nd August 2020

Direct human contact difficult

Pleased with my policies but, pursuing a recent enquiry, found it impossible to contact a human by phone eg 30 minute waits on dialling, failure to ring back after email undertaking to do so, no sensible response by email. I'm glad I wasn't trying to make a claim. Other companies do much better in these pandemic circumstances. Reviewed on: 2nd August 2020

Good service

Good telephone service with operator negotiating my contract renewal. I haven't needed to place a claim. Reviewed on: 2nd August 2020

Incredible

Amazing customer service if you need to get hold of them, so quick and easy !! The best prices for car insurance I have ever come across. I have never had a problem! Their app is so easy to use and it’s great that you can access all personal documents on it and see your payment schedule!! love love love !!! Will never change my insurance company again ! Reviewed on: 2nd August 2020

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