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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.59 (22453 reviews)

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4.59

Based on 22,452 reviews, last reviewed 19th Aug 2026

86% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Rewards loyal customers They are always supportive of needs and I I have never been with an insurance company that rewards you for being a loyal customer. Reviewed on: 19th August 2026

Latest lowest rating:

1

LittleBox score of 20/100, but Admiral could not exp... LittleBox score of 20/100, but Admiral could not explain or verify the data I purchased an Admiral LittleBox policy for my new Tesla Model Y. After o... Read more Reviewed on: 5th August 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22453)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Great company

I’ve been very impressed with adrimal! Customer service is great! And not long waiting times Reviewed on: 2nd August 2020

Keep us informed

Good communication while lockdown was on, as a health and social worker using my car I had reassurance I was covered with my driving insurance and added benefit of replacement car if I was involved with r t c. Reviewed on: 2nd August 2020

Excellent Multi-car and House Insurance

My Admiral renewal quotation for two cars and our house came in a couple of hundred pounds more expensive than the very lowest alternative quote. A very knowledgable, helpful and friendly Admiral account person worked with me to reduce the renewal costs. This company is very approachable and easy to work with and offers good value. Reviewed on: 2nd August 2020

My first car insurance

I have had my first car insured through admiral, where other companies were charging upwards of £1300 for insurance with a black box, admiral had me insured for under £900 without a black box. Super easy to sort out your insurance through them, they honour quotes done through external companies (money super market etc) and the staff are super friendly and patient with first time insurers who have no clue what they’re doing! You can sign up to admiral rewards for free, and get rewards when shopping through companies, such as pretty little thing. Would honestly recommend admiral to any new driver. Reviewed on: 2nd August 2020

Always great quotes

Admiral always comes out on top for me with their quotes and follow that up with great customer service after purchasing a policy Reviewed on: 2nd August 2020

thank you

just wanted to thank you, for great customer service regarding my vehicle. during this difficult time during covid you have all worked hard keeping yourselves safe and customers happy. I couldn't be more grateful for the support given to me with the issues with my vehicle and how everyone is friendly and supportive towards my service Thank you for being a great team and wonderful service providers Reviewed on: 2nd August 2020

Fair provider

Very impressed with the refund for not using th car in lockdown. Very easy to change details online, charges for this could be cheaper in my opinion. Reviewed on: 2nd August 2020

Brilliant and fair

I’ve always received an excellent service from admiral. I thought it was a nice touch when we received money back during the lockdown. Really look after their customers. Reviewed on: 2nd August 2020

Good policy

Good price, good policy, I love the fact I get newsletters. Didn’t get that when I was Hastings! Get to speak to a fellow welshy when on the phone as well, that’s a bonus ! Reviewed on: 2nd August 2020

Highly recommend

I’ve been with admiral since I passed my test 9 years ago. Great customer services and always competitive when you give them a call. They definitely reward loyalty and help quickly with any problems Reviewed on: 2nd August 2020

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