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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

Excellent service

I unfortunately was involved in a non fault accident. My policy details were incorrectly entered by Admiral ( human error). Upon checking our phone conversation everything was put right and my claim proceeded 5 star. I have 3 cars covered and house and contents. Like every other company upon renewal the premiums go up but they still beat every other quote AND for an excellent service. At least that’s my experience. Reviewed on: 2nd August 2020

Customer loyalty gets rewarded

I have been with lots of insurance companies over the years and they have always increased the price drastically after the first year. I was more than pleased that when my renewal came through with admiral the price had reduced and has continued to do so in the last 3 years. It is so nice to have a company that values its loyal customers. Reviewed on: 2nd August 2020

Excellent customer service

Admiral is by far one of the best companies I have dealt with! I was pleasantly surprised to receive an email advising I was going to receive a £25 refund due to Covid-19!! Most definitely a company who puts customers first Reviewed on: 2nd August 2020

Easy, straightforward and great level of cover

I have been with Admiral for a number of years and now have a dual policy with my wife as it is a cost effective way of covering both cars. Admiral made the process easy to complete and at renewal they are always willing to look at beating competitors prices. Also keep in regular contact through emails and also was really pleased with the refund for each car during the covid 19 lockdown Reviewed on: 2nd August 2020

Excellent team

Admiral have been excellent in keeping me informed of my insurance over the pandemic With the newsletter I am again kept informed, I have never had this from other companies. Website is easy to use. All very good thank you Reviewed on: 2nd August 2020

Quick, easy and mind settling.

I have had many unpleasant experiences with insurance companies in the past being a young driver. This is my first time insuring my car with Admiral and it was such an easy and well explained process that I was genuinely shocked. Brilliant customer service, amazing access to my policy using the app and an excellent rewards scheme!! By far the best insurance company I have ever chosen to insure my car. Reviewed on: 2nd August 2020

Understanding and reliable

I am so impressed how Admiral proactively offered payments for car insurance as they understood that people were not using their cars in lockdown. They have always been available to contact either online or messenger during the difficult period. Quotes very competitive Reviewed on: 2nd August 2020

Good service, good price

Competitive quote. Easy to manage and update details through the web portal or app. Reviewed on: 2nd August 2020

Good

I tried too many companies, Admiral is the best. Reviewed on: 2nd August 2020

Excellent

Great price for the exact cover we need for both our cars. Brilliant experience as customers, we feel understood and our needs have always been put first. Reviewed on: 2nd August 2020

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