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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

Worst experience ever

Had the worst experience ever with Admiral Insurance. After we were involved in a crash, their "investigator" failed to get CCTV footage that showed the other driver was liable. They then said that their investigation was based on photos both drivers supplied and Google Maps. Admiral then rolled over and said that I was fully liable, rather than sharing equal responsibility because they had failed to obtain the CCTV footage. Not to be trusted. Reviewed on: 18th October 2019

Yearly increase and admin costs means I switched

Admin fee of £50 quid to change registration. Said minimum cost would be £19, I called to try and get minimum as it's a basic admin change. No desire to help me out on this. I ask to cancel the autorenewal due to this. They still tried to take payment for autorenewal after this. The price increased by £200 since last year and this was a similar story to previous year when I missed 14 day opt out period as I forgot I had autorenewal set up. So £400 increase in two years for 2 drivers over 40 with 7 and 12 years no claims. I went elsewhere. I wish these companies would just try to offer the same price point year on year to retain customers. Reviewed on: 25th September 2019

CarvInsurance Quote

Very helpful, friendly and professional service Reviewed on: 15th September 2019

Insurance you can trust

Were brilliant at keeping me updated on policy details and very competitive prices. They were the best option for me and my wife. Reviewed on: 14th September 2019

Good

Very cheap and easy to access my documents Reviewed on: 13th September 2019

No frills insurance

Really easy to use online journey, well priced and easy to make changes to your policy. Makes insurance simple! Reviewed on: 12th September 2019

Very unsupported insurance

As we learn hard way, they are very unsupported insurance company Lost the informations from theirs system despite us giving them several times Wow one great overlooked GPDR company Reviewed on: 12th September 2019

Good customer service

Have always found dealing with Admiral on the phone to be a positive experience. They sorted things out straight away, and were polite and courteous. Reviewed on: 11th September 2019

Great customer service

Admiral has insured my car at a fair rate, they have dealt with 2 of my claims and most of all they were very attentive with the process Reviewed on: 9th September 2019

Great service

Great communication, great prices, great services! Reviewed on: 8th September 2019

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