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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.58 (22470 reviews)

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4.58

Based on 22,463 reviews, last reviewed 20th Aug 2026

157% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Super easy to sign up and great value. Was my first car and so first insurance policy and I found it super easy to signup, with the most reasonable price on the market. Also contacting the ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

Car insurance trippled after being with them for 8 y... Car insurance trippled after being with them for 8 years and having no claims in that time Reviewed on: 20th August 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22470)

DON'T USE ADMIRAL

They do not help you. They rip you off. Especially if you move address part way through the insurance. AVOID AT ALL COSTS Reviewed on: 14th January 2020

super friendly

good price. and super helpful. even added a home insurance which was a bit pricey. Reviewed on: 30th December 2019

Insurance made simple and uncomplicated.

Ease of contact with phone an email, stress free renewals and quick to help claims. Reviewed on: 21st November 2019

DO NOT INSURE YOUR SELF WITH ADMIRAL.

DO NOT INSURE YOUR SELF WITH ADMIRAL. My vehicle was stolen over 3 months ago and I have a crime number from the police and CCTV to prove my vehicle was stolen in the early hours of the morning. I sent them all the details they required within the first 7 days of the incident. ADMIRAL HAVE STILL NOT PAID ME OUT. They do not seem to care about me as a customer and do not contact me to keep me up to date. I have repeatedly sent emails and called them but they make up different excuses all the time. I am unable to buy a new van for my business as they have not paid me yet so it is costing me a lot of money to hire a van temporarily. I'm sure they would have resolved this issue if I was covered for a courtesy vehicle from them if my vehicle was stolen but I wasn't covered for this. DO NOT INSURE YOUR SELF WITH ADMIRAL. I would rather pay extra and get insured by someone who cares for there customers. My vehicle was stolen over 3 months ago and I have a crime number from the police and CCTV to prove my vehicle was stolen in the early hours of the morning. I sent them all the details they required within the first 7 days of the incident. ADMIRAL HAVE STILL NOT PAID ME OUT. They do not seem to care about me as a customer and do not contact me to keep me up to date. I have repeatedly sent emails and called them but they make up different excuses all the time. I am unable to buy a new van for my business as they have not paid me yet so it is costing me a lot of money to hire a van temporarily. I'm sure they would have resolved this issue if I was covered for a courtesy vehicle from them if my vehicle was stolen but I wasn't covered for this. DO NOT INSURE YOUR SELF WITH ADMIRAL. I would rather pay extra and get insured by someone who cares for there customers. Reviewed on: 3rd November 2019

Worst experience ever

Had the worst experience ever with Admiral Insurance. After we were involved in a crash, their "investigator" failed to get CCTV footage that showed the other driver was liable. They then said that their investigation was based on photos both drivers supplied and Google Maps. Admiral then rolled over and said that I was fully liable, rather than sharing equal responsibility because they had failed to obtain the CCTV footage. Not to be trusted. Reviewed on: 18th October 2019

Yearly increase and admin costs means I switched

Admin fee of £50 quid to change registration. Said minimum cost would be £19, I called to try and get minimum as it's a basic admin change. No desire to help me out on this. I ask to cancel the autorenewal due to this. They still tried to take payment for autorenewal after this. The price increased by £200 since last year and this was a similar story to previous year when I missed 14 day opt out period as I forgot I had autorenewal set up. So £400 increase in two years for 2 drivers over 40 with 7 and 12 years no claims. I went elsewhere. I wish these companies would just try to offer the same price point year on year to retain customers. Reviewed on: 25th September 2019

CarvInsurance Quote

Very helpful, friendly and professional service Reviewed on: 15th September 2019

Insurance you can trust

Were brilliant at keeping me updated on policy details and very competitive prices. They were the best option for me and my wife. Reviewed on: 14th September 2019

Good

Very cheap and easy to access my documents Reviewed on: 13th September 2019

No frills insurance

Really easy to use online journey, well priced and easy to make changes to your policy. Makes insurance simple! Reviewed on: 12th September 2019

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