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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22436 reviews)

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4.60

Based on 22,436 reviews, last reviewed 16th Jun 2026

67% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

4

I’ve been dealing with amoral for two years now ther... I’ve been dealing with amoral for two years now there great with customer service Reviewed on: 12th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22436)

Quick and easy

Very easy website and quick results. Good value for both of our cars Reviewed on: 7th July 2019

Fair Prices - Customer Service Could Be Better

The prices are good but their customer service isn’t up to scratch. They don’t listen when you try to change multicar policies to single and when you change address - none of this is helped by their non-UK call centres! Reviewed on: 6th July 2019

Good price

Good price once I'd phoned to enquire about my renewal price! Reviewed on: 6th July 2019

Very untrustworthy

I haven't had insurance with this company for over a year, and have not ran any quotes for them on comparison websites, yet they are continuously doing soft searches on my credit report. I asked them why they still needed to keep my data when I'm not a customer and asked them to remove it, and they refused. Reviewed on: 6th July 2019

Standing up for customers

When my daughter was involved in an accident which was entirely the fault of the other driver, Admiral Law fought her case and ensured she received reasonable compensation for her injury Reviewed on: 6th July 2019

Admiral car nsurance

Worth every penny, covers everything and not to expensive Reviewed on: 6th July 2019

Will use again

Will use again if the price / quote is reasonable Reviewed on: 3rd July 2019

A good reliable car insurance company

A large but efficient insurance company. They sorted my claim relatively quickly although calling them was a little tricky Reviewed on: 6th June 2019

They don't listen and will take you for a ride

Been with them for over 5 yrs and was… Been with them for over 5 yrs and was looking to move so I called and they said they would reduce my premium. I accepted. I then had a car wash a few weeks earlier which pushed in a side panel. Wasn't that bad and wasn't going to do anything about it but let Admiral know about it. As the new premium hadn't started they increased my premium by about 40% saying they were within their right to do so and wouldn't listen to anything such as I'd been a good customer for 5 yrs and hadn't made a claim and wasn't going to do anything about the side panel. They told me to call back in 6 months when it would come off my premium. I did and asked for the refund - they said they weren't going to give it back as it was within their right and had no time or space for me and wouldn't listen to any kind of reasonable argument. I have two polices with them not only my own but my wife as well and will be leaving at the end of the polices. Don't touch with a barge pole. Reviewed on: 23rd May 2019

Wrongly charged for not renewing with them

- make sure you read the terms and conditions (as boring as they are) because they will exploit any legal ways to charge you extra. I was charged £100 cancellation fee because i ticked that i would agree for a renewal (annual) even if i couldn't be contacted - the bank didn't approve their request because i didn't approve it and Admiral didn't think to call me to let me know. Lessons learnt, moved on to another company. Reviewed on: 20th May 2019

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