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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.79 (22417 reviews)

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4.74

Based on 22,417 reviews, last reviewed 11th Nov 2025

900% increase in 5 star reviews

in the past 90 days

40% increase in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Very easy to buy and adjust policies. Very easy to buy and adjust policies. Reviewed on: 30th September 2025

Latest lowest rating:

1

The worst insurance company to deal with , when maki... The worst insurance company to deal with , when making a non fault claim. Happy to take your money on renewal , but that's it. This is a company that ... Read more Reviewed on: 11th November 2025

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22417)

Another year of no claims - premium through the roof

Another year of no claims leading to extortionate price increase. Impossible to speak to a human and reluctance to price match the plethora of other providers whom offer (slightly) more reasonable premium rates. Reviewed on: 23rd August 2024

good customer service, well informed and updating yo...

good customer service, well informed and updating you during any case processing Reviewed on: 23rd August 2024

Very good customer service, have everything in one p...

Very good customer service, have everything in one place with the multi car insurance deal. Great company! Reviewed on: 23rd August 2024

Good customer service, always there to help.

Good customer service, always there to help. Reviewed on: 23rd August 2024

Reasonable Insurance Company

Not had many issues aside from their app/website not working when I wanted to change my address but customer support was helpful Reviewed on: 23rd August 2024

After being insured by Admirdl for 5 years the price...

After being insured by Admirdl for 5 years the price doubled at renewal and when I called to discuss customer service was terrible! Reviewed on: 23rd August 2024

The service is good and the online portal is easy to...

The service is good and the online portal is easy to use in most circumstances. I made a claim last year and it took them 7 months to decide to write the vehicle off due to difficulty sourcing parts so that was a little disappointing. But everyone I spoke with was helpful and they called back when they said they would. Reviewed on: 23rd August 2024

Admiral excels

Very helpful and competitive price’s excellent claim handling service too Reviewed on: 23rd August 2024

Great customer service

They always have friendly people when you ring through to customer services. They have always tried to help reduce my monthly payments where possible when I renew. Reviewed on: 23rd August 2024

Easy to use website but loyalty not rewarded

My car insurance almost doubled this year, despite having 10 years no claims bonus and being with them over a number of years, so how is this company rewarding careful drivers and loyal customers? On the positive side, you can speak to a real human and their website is easy to use. Reviewed on: 23rd August 2024

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