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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22423)

Swift action

Excellent customer service and their key to a successful claim was their communication was swift and accurate! Reviewed on: 14th September 2017

great and cheap

someone crashed into me on, insurance sorted it all out easily. communication was great Reviewed on: 13th September 2017

Good price, honest employees, no headache

I moved across to admiral after purchasing a new car as they offered the best, most affordable rate out of a lot of competitors. I found them really friendly, honest and best of all quick! Reviewed on: 13th September 2017

Good customer service and prices

Good customer service and good prices if you contact them and discuss renewal/ Reviewed on: 12th September 2017

Great product

I would reccomend this product to anyone. Customer service is excellent. Reviewed on: 12th September 2017

NICE STAFF

SO EASY TO TALK TO AND VERY UNDERSTANDING. I FELT I COULD TALK TO THEM FOR HOURS. LOVELY PEOPLE Reviewed on: 9th September 2017

Does it's job

The insurance itself is fine and is big standard car insurance, the only element of admiral that frustrated me every year is the way they always send a much higher renewal quote even though we haven't claimed or have ever claimed. If you don't phone then this adutomatically renews which means you are being ripped off. I hate the fact I have to play a cat and mouse game with them over price, even after being a customer for 8 years. Last time they tried to up my £380 to £590'but only lowered it to £243 after I provided a quote from the AA. This to me is inadequate service and an unnecessary burden to loyal customers. Reviewed on: 7th September 2017

Good value

Good customer service good prices Reviewed on: 6th September 2017

Convenient and great incentives

The lady who dealt with setting up my policy was incredible. She was extremely helpful and whilst she offered other products was not pushy at all. I ended up getting an awesome deal on my home insurance as well (£9 per year). Really impressed - let's see if they are as open when it comes to renewal... Reviewed on: 6th September 2017

Great value for money but disorganised!

I renewed my multi-car policy and changed my payment card details at the same time. When it came to the renewal date, the premium was taken from my previous card details so I called Admiral, they refunded the premium and said they would call me in 2 weeks to make sure I had got the refund and to take my payment. Except that 2 weeks later their automated system took the premium - again from the previous card details! This time they refused to refund the payment as their accounts department wasn't open (and wouldn't leave them a message to correct their mistake) and said I had to tell my bank to refuse the payment! I saved money on my car insurance but not my bank balance! Reviewed on: 6th September 2017

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