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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

Good start but increased charges later

I have a multi-car policy which was very competitively priced when it started but making changes has been expensive and records are not always updated correctly. - Administration charge of approx £25 just to change an address - increased premium of approx £300 due to change of address but letter still sent to previous address - increased premium due to no fault accident (driver was in the house with car parked outside when it was hit by a passing vehicle whose insurance paid up), even though the car is now kept in a lower risk location. - letter received from Admiral Legal encouraging a claim for personal injury for the driver who was in the house when the car was damaged! Reviewed on: 21st September 2017

Professional and Efficient

I have held a multi car policy with Admiral for several years now and have always found them a very professional outfit to deal with. They have always matched or more often bettered renewal quotes if I have looked elsewhere and the online portal for documents is a very user friendly platform to view your policy and other related items. Reviewed on: 17th September 2017

so helpful

wondering which to choose. so when I telephoned them. they were so at ease without pressure they assisted in every way possible. so many thanks Reviewed on: 16th September 2017

Match Price

Found a cheaper quote when my car insurance was up for renewal and they matched it Reviewed on: 15th September 2017

Swift action

Excellent customer service and their key to a successful claim was their communication was swift and accurate! Reviewed on: 14th September 2017

great and cheap

someone crashed into me on, insurance sorted it all out easily. communication was great Reviewed on: 13th September 2017

Good price, honest employees, no headache

I moved across to admiral after purchasing a new car as they offered the best, most affordable rate out of a lot of competitors. I found them really friendly, honest and best of all quick! Reviewed on: 13th September 2017

Good customer service and prices

Good customer service and good prices if you contact them and discuss renewal/ Reviewed on: 12th September 2017

Great product

I would reccomend this product to anyone. Customer service is excellent. Reviewed on: 12th September 2017

NICE STAFF

SO EASY TO TALK TO AND VERY UNDERSTANDING. I FELT I COULD TALK TO THEM FOR HOURS. LOVELY PEOPLE Reviewed on: 9th September 2017

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