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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

Does it's job

The insurance itself is fine and is big standard car insurance, the only element of admiral that frustrated me every year is the way they always send a much higher renewal quote even though we haven't claimed or have ever claimed. If you don't phone then this adutomatically renews which means you are being ripped off. I hate the fact I have to play a cat and mouse game with them over price, even after being a customer for 8 years. Last time they tried to up my £380 to £590'but only lowered it to £243 after I provided a quote from the AA. This to me is inadequate service and an unnecessary burden to loyal customers. Reviewed on: 7th September 2017

Good value

Good customer service good prices Reviewed on: 6th September 2017

Convenient and great incentives

The lady who dealt with setting up my policy was incredible. She was extremely helpful and whilst she offered other products was not pushy at all. I ended up getting an awesome deal on my home insurance as well (£9 per year). Really impressed - let's see if they are as open when it comes to renewal... Reviewed on: 6th September 2017

Great value for money but disorganised!

I renewed my multi-car policy and changed my payment card details at the same time. When it came to the renewal date, the premium was taken from my previous card details so I called Admiral, they refunded the premium and said they would call me in 2 weeks to make sure I had got the refund and to take my payment. Except that 2 weeks later their automated system took the premium - again from the previous card details! This time they refused to refund the payment as their accounts department wasn't open (and wouldn't leave them a message to correct their mistake) and said I had to tell my bank to refuse the payment! I saved money on my car insurance but not my bank balance! Reviewed on: 6th September 2017

Above Average

Good value for money with good customer service. Reviewed on: 5th September 2017

Good service, cheap price

Does what it says on the tin, no frills. Never made a claim but the service when renewing was simple. Reviewed on: 4th September 2017

Three years with Admiral car insurance

Admiral have consistently been the best and cheapest provider for me for three years now. I always do all the usual comparison sites but I have not got it any cheaper. Their website is easy to use compared to some. It is very explanatory showing details of what is included in the price. I purchase my breakdown cover, at a good rate, from them too. This saves me having to get it separately. I have used their customer service line when I have wanted to add a driver or just ask questions about my cover. They have always been very helpful and polite. Overall, car insurance with Admiral has always been a ver good experience. Reviewed on: 4th September 2017

Best Insurance Company

One of the best and cheapest insurance companies out there, they have great customer service and they beat most quotes. Reviewed on: 4th September 2017

Easy

I haven't claimed, but good price and knowledgeable staff - they answered numerous queries that I had re cover Reviewed on: 3rd September 2017

A* for Admiral

I find Admiral a quick and easy online service to use. I have been with them for the 15 years I have been driving and would not consider any other insurance company as they are reliable and by far the cheapest! Reviewed on: 1st September 2017

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